Reese Johnson
Hurst
Summary
As a prospective Nursing student at the University of Texas at Arlington, I am more than eager to get my foot in the door to the world of healthcare and patient care. In the future, I plan to become an Obstetrics or Pediatric Nurse. My goal is to cultivate an inclusive environment for patients and staff. I aim to treat patients with respect, dignity, and professionalism. I am more than prepared to dedicate myself to healthcare training/learning and hands on tasks. Through this apprenticeship, I am committed to assisting medical professionals in direct patient care and exhibit a patient-centered approach. I work best in fast paced environments and posses exceptional intrapersonal skills. My values are rooted in helping others and providing relief for those in vulnerable states. As a Patient Care Technician I am well prepared to display these attributes while learning along the way.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Park Village Nails
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls.
- Kept reception area clean and neat to give visitors a positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously..
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Seasonal Crew Member
Gaylord Texan Resort & Convention Center
11.2022 - 01.2023
- Addressed guest needs, questions, or concerns to create optimum experience.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Implemented crowd control measures during high-traffic events, maintaining a safe and orderly environment.
- Adhered strictly to safety protocols at all times, contributing to a secure environment for both staff and attendees.
- Showcased adaptability by performing various duties beyond just ticket-taking responsibilities and was placed in other roles.
Crew Member
Sonic
03.2021 - 08.2021
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked as car hop, drive-thru and other areas.
Education
Nursing
The University of Texas At Arlington
Arlington, TX05.2027
High School Diploma -
L.D Bell Highschool
Hurst, TX05.2023
Skills
- Attention to Detail
- Medical terminology knowledge
- Proficient in multitasking
- Problem-Solving
- Flexible and Adaptable
- Critical Thinking
- Organizational Skills
- Excellent Communication
- People-Person
- Collaborative
Certification
- QPR-Suicide Prevention Certification
- Texas BON Criminal Background Check Card
Timeline
Seasonal Crew Member
Gaylord Texan Resort & Convention Center
11.2022 - 01.2023
Receptionist
Park Village Nails
02.2022 - Current
Crew Member
Sonic
03.2021 - 08.2021
Nursing
The University of Texas At Arlington
High School Diploma -
L.D Bell Highschool
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