Reese Jucker
San Antonio,TX
Summary
Professional manager skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and for starting off at the bottom with a company and rapidly moving through promotions within the kitchen to become a manager
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle Mexican Grill
10.2022 - 09.2025
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team productivity.
- Analyzed financial reports to identify trends and drive improvements in operational efficiency.
- Established a positive dining experience through exceptional customer service initiatives.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions
Wok Cook
P.F. Chang's Bistro
01.2022 - 09.2022
- Prepared and cooked various dishes using traditional wok techniques to ensure high-quality meals.
- Collaborated with team members to streamline cooking processes and enhance workflow efficiency.
- Optimized food presentation to enhance customer satisfaction and drive positive reviews.
- Monitored cooking times and temperatures to guarantee consistency and quality in every dish served.
- Promoted positive teamwork within the kitchen through clear communication and collaboration on shared tasks.
Chef De Cuisine
Tapatio Springs
01.2021 - 01.2022
- Collaborated with kitchen staff to streamline order preparation processes.
- Enhanced communication between front-of-house and back-of-house teams for smoother operations.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Conducted regular quality assessments of dishes, maintaining consistent culinary excellence across offerings.
- Participated in regular menu tastings with ownership and management to evaluate dishes for flavor balance, presentation, and ingredient quality.
Manager
Mama Fu's Asian House
12.2018 - 03.2020
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Smithson Valley
Spring Branch, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Effective communication
- Cleanliness and sanitation
- Knife skills
- Cooking techniques
- Portion control
Certification
Food Manager ServSafe compliant
Timeline
General Manager
Chipotle Mexican Grill
10.2022 - 09.2025
Wok Cook
P.F. Chang's Bistro
01.2022 - 09.2022
Chef De Cuisine
Tapatio Springs
01.2021 - 01.2022
Manager
Mama Fu's Asian House
12.2018 - 03.2020
High School Diploma -
Smithson Valley
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