Receptionist
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Compiled data from various sources into organized reports for management review.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Developed and maintained a filing system for essential documents, improving office organization.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Served visitors by greeting, welcoming and directing to appropriate personnel.