Reese Normand
North Richland Hills,TX
Summary
Highly motivated and dedicated professional with a genuine passion for assisting others and achieving exceptional results. Recognized for excellent client relations, self-driven attitude, and a compassionate approach. Eager to learn, adapt, and embrace coaching to foster continuous growth. A dependable and industrious team member, committed to making a positive impact in any work environment.
Overview
6
6
years of professional experience
Work History
Production Partner
NEO Home Loans
Southlake, TX
08.2021 - 05.2024
- Efficiently managed the branch manager's calendar and coordinated appointments.
- Developed and presented comprehensive loan options tailored to each client.
- Ensured smooth office operations and maintained a clean and organized environment.
- Administered client databases across multiple systems with precision.
- Spearheaded loan application processes, securing pre-approvals for clients.
- Held a Mortgage Loan Officer's License, demonstrating advanced knowledge and adherence to regulatory standards.
Recruiting and Operations Assistant
Baylor University Football
Waco, TX
08.2018 - 12.2020
- Hosted recruits, providing a welcoming and informative experience.
- Managed office operations, ensuring efficiency and organization.
- Assisted coaches and staff with a wide range of administrative and operational tasks.
- Supported game day activities, contributing to smooth and successful events.
- Coordinated logistics and communications to enhance team performance and recruitment efforts.
- Promoted the team on campus and throughout the community
Education
Bachelor of Arts - Corporate Communications
Baylor University
Waco, TX12.2020
Skills
- High Attention to Customer Service
- Proactive Initiative
- Empathetic and Kind Demeanor
- Strong Willingness to Learn and Be Coached
- Effective Communication
- Organizational Proficiency
- Adaptability and Flexibility
- Team Collaboration and Support
Timeline
Production Partner
NEO Home Loans
08.2021 - 05.2024
Recruiting and Operations Assistant
Baylor University Football
08.2018 - 12.2020
Bachelor of Arts - Corporate Communications
Baylor University