Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Reese RASBERRY

Reese RASBERRY

Austin,Texas

Summary

Hardworking, collaborative, and adaptable leader with 2 years of continuous experience in the food handling industry. Experienced with pizza industry. Advanced experience with payment handling and customer service. Knowledgeable of to-go orders, online systems, and teamwork.

Energetic Pharmacy Technician interested in promoting positive patient experiences through dedication, quality assurance and clinical support. Desiring employment in a pharmacy with educated staff members.

Focused Pharmacy Technician currently pursuing Bachelor of Arts degree. Internship experience in high pace pharmacy environment. Highly knowledgeable of pharmacy operations, drug inventory management and insurance verification procedures.

Licensed Pharmacy Intern eager to gain expertise in compounding medications, filling prescriptions and counseling patients. Team-oriented and adept in quickly learning new systems, policies and procedures. Pursuing Bachelor of Arts degree in Sociology.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Intern

Walgreens
Round Rock
09.2021 - 04.2022
  • Counseled patients on new medications and OTC products.
  • Assisted pharmacist in final review of filled prescriptions.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Used pharmacy software to enter prescription and insurance information.
  • Followed department policies, procedures and best practices for pharmacy operations.
  • Monitored inventory levels and notified pharmacist of items requiring reorder.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Cleaned and disinfected counting trays after preparing medications.
  • Worked as part of team of 3 pharmacy interns.

Hostess

Slap Box Pizzeria
Austin
06.2021 - 09.2021
  • Provide guests with menus
  • Greet guests and seat them at tables or in waiting areas
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Answer telephone calls and respond to inquiries or transfer calls
  • Take and prepare to-go orders
  • Operate cash registers to accept payments for food and beverages
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by 50%.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Planned and executed 12 plus guest parties by organizing menus, spaces and special requests.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Documented reservations and communicated changes to guests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Recorded available tables after seating each party using specialized seating software.

Cashier

Rudy's Country Store and BBQ
Austin
07.2020 - 04.2021
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Operate cash registers to accept payments for food and beverages
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Assist with preparing and serving food and beverages
  • Answer telephone calls and respond to inquiries or transfer calls
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned BOH and FOH positions and provided backup at key times.
  • Lifted up to 30 pounds at once and used forklift to move heavier loads.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor Of Arts - Sociology

Southwestern University
Georgetown, Texas
08.2022

High School Diploma -

McNeil High School
Austin, Texas
05.2022

Skills

  • Mathematics and Statistics
  • Cash Register Operations
  • Medication Dispensing
  • Maintaining Patient Records
  • Status Updates
  • Identifying Medication Reactions
  • Insurance Requirements
  • Pharmaceutical Sales and Services
  • Labeling Procedures
  • FDA Drug Safety Guidelines
  • Customer Service Standards
  • Effective Customer Service
  • Insurance Claim Processing Software
  • Pharmacy Policies and Procedures
  • Insurance Practices
  • Patient Medical Histories
  • Valid State Pharmacy License
  • OTC Recommendations
  • Teamwork and Collaboration
  • Drug Utilization Reviews (DUR)
  • Explaining Complex Terminology

Certification

High School Diploma, Present

Timeline

Certified Pharmacy Intern

Walgreens
09.2021 - 04.2022

Hostess

Slap Box Pizzeria
06.2021 - 09.2021

Cashier

Rudy's Country Store and BBQ
07.2020 - 04.2021

Bachelor Of Arts - Sociology

Southwestern University

High School Diploma -

McNeil High School

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