Summary
Overview
Work History
Education
Skills
Additional Information
Volunteer Work
Fields of Interest
Conclusion
Timeline
Generic

Reese Robinson

Hampton,VA

Summary

I am a forward-thinking professional who has been in the workforce since the age of sixteen, I am no stranger to hard work, proficiency, and competency. Over the last decade I have had the opportunity to gain experience and thrive within the transportation and logistic sector of the workforce by utilizing the knowledge and skillset I have acquired to effectively and efficiently meet produce results. No matter the duty, assignment, or responsibility I have a track record of showing up as a team player, putting my best foot forward, and committing to completion. I excel at multi-tasking and task management, even when completing tasks or projects. I pride myself on being able to establish and nurture relationships and partnerships, network diversely, and extract ideas and lessons from the people I encounter day to day. Ultimately, I am actively working on become the best version of myself.

Overview

8
8
years of professional experience

Work History

CDL Delivery Partner

Sysco Hampton Roads, Inc
10.2022 - 07.2024
  • Follow instruction from provided routes to deliver multiple orders and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints and product loss.
  • Kept company equipment clean and neat in order to maintain company's professional reputation / image in addition to two (2) daily inspections to ensure operation equipment is up to DOT standards.
  • Served customers accurately and efficiently while collecting and delivering high volume of orders.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records pursuant to FMCSA regulations.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Delivered top customer satisfaction.

Commercial Insurance Field Inspector

Allegheny Inspections
06.2022 - 06.2023
  • Directly responsible for contacting business owners and / or property management companies to set up inspection appointments.
  • Responsible for conducting routine field inspections of commercial buildings for multiple commercial insurance companies.
  • Responsible for conducting risks and hazard assessments and immediately reporting to insurance providers.
  • Prepared quality inspection reports by utilizing advanced technology and tools during field assessments.
  • Successfully presented all findings within the designated time parameter established for each case.
  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Examined relevant documents prior to inspections in order to become acquainted with property features.
  • Responsible for maintaining a professional and clean image while making sure customer service standards are upheld.
  • Collaborated with cross-functional teams to address issues found during inspections to facilitate prompt resolutions.

Director of Operations [Promotion]

Resilient Road Runners D/b/a
10.2021 - 10.2022
  • Directly responsible for establishing and nurturing business relationships through extraordinary customer satisfaction which ultimately resulted in revolving revenue and increased sales.
  • Leveraged experience through vital management positions guiding business to success.
  • Streamlined company processes and procedures while enhancing customer satisfaction through various avenues.
  • Met customer service standards and expectations consistently by effectively communicating, coaching, and actively listening.
  • Responsible for maintaining fleet commercial equipment to ensure optimal performance to meet demand.
  • Implemented business development strategies, logo designs, and website designs.
  • Directly engaged all company personnel to ensure proper project management.
  • Filed, organized, and managed customer contracts for invoice purposes.
  • Established and maintained protocol for employee onboarding, contract development, modification, and dissolution, as well as daily operations governing personnel conduct.
  • Provided effective oversight of accounts payable and accounts receivable within accounting department to include payroll management.
  • Established training programs and procedures for safety protocol threshold within company.
  • Established and enforced strict criterion pertinent to operations and employee conduct.

OTR Owner Operator

Resilient Road Runners D/b/a
04.2021 - 10.2021
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered goods to customers both locally and long distance.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Made sure that deliveries were on time for scheduled appointments.
  • Charted out upcoming routes with GPS technology and maps.

General Manager

ABS Greenhouses / Nursery
08.2019 - 01.2021
  • Responsibilities included meeting customer demand in prompt and timely fashion with hand-arranged products.
  • Spearheaded developmental strategies by way of utilizing social media to increase clientele and in return, increasing product database, sales, and revenue for company.
  • Provided constant prudence and care in regard to inventory control as our products were subject to consistent loss if not properly cared for.
  • Developing delivery schedule multiple times per week for consumer delivery of purchased products.
  • Established and enacted safety measures for heavy machinery operation.
  • Provided helping hand on frequent basis to multiple departments with all operations, also known as "floater."
  • Performed light-duty automotive mechanic work to maintain company fleet of vehicles utilized to deliver products.

Buildings and Grounds Specialist

CGL Companies
06.2016 - 08.2019
  • Collected, arranged and input information into database to create work orders to have buildings & grounds issues addressed and corrected.
  • Provided HVAC, plumbing, and light-duty electrical work on work orders that were not outsourced to third-parties.
  • Responsible for maintaining grounds of secure facility to include, but not limited to: landscaping efforts and minute repairs to buildings.
  • Responsible for inventory control and count pertinent to tool management.

Education

Bachelor of Arts - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
07.2027

Associate of Arts - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
08.2025

No Degree - Business Management

Virginia Peninsula Community College
Hampton, VA

General Education Diploma -

Phoebus High School
Hampton, VA
02.2009

Skills

  • Transportation Logistics
  • Transportation Management Software
  • Food Service Delivery
  • Servsafe Certified
  • Customer Service
  • Customer Support
  • Data Entry
  • Automotive Maintenance
  • Commercial Building Inspection Experience
  • Thrive in Leadership Positions
  • Conflict Resolution
  • Self-Motivated
  • Excellent Communication Skills
  • Professional Image
  • Limited Experience - Heavy Machinery Operator
  • Forklift Certification
  • Electric Pallet Jack Certification
  • Class A Commercial Driver's License
  • Doubles / Triples Endorsement (CDL)
  • Refrigerated Trailer Experience
  • Dry Van Trailer Experience
  • 28' , 37', 38', 42', and 53' Trailer Experience
  • Box Truck Experience
  • Warehouse Experience
  • Finance / Accounting Experience
  • Custodial Maintenance Certification
  • Microsoft Suites
  • Critical Thinking / Results Oriented
  • Task / Time Management

Additional Information

  • Twana Johnson

Phone: (757)951-7120


  • Shanique Miles

Phone: (757) 719-0964


  • Jakita Whitehead

Phone: (252) 452-8105


Additional references will be provided upon request.


Volunteer Work

  • The Heart of Giving - Newport News, VA
  • First Baptist Church - Hampton, Virginia
  • Zion Baptist Church - Hampton, VA
  • Suffolk Parks & Recreation - Suffolk, VA
  • Isle of Wight Refuse & Recycling - Isle of Wight, VA
  • Isle of Wight County Fair - Isle of Wight, VA
  • Bethel High School - Hampton, VA

Fields of Interest

  • Customer Service Role(s)
  • Client-Facing Role(s)
  • Automotive Industry Role(s)
  • Commercial Vehicle Operator Role(s)
  • Management Role(s)

Conclusion

By way of experience, I have established myself to be an exceptional asset to each and every company I have offered my services and expertise to. I always put my best foot forth and walk in stride to whatever destination is on the horizon. As I continue to grow and evolve, I look forward to moving up the ladder in corporate America and furthering my education.

Timeline

CDL Delivery Partner

Sysco Hampton Roads, Inc
10.2022 - 07.2024

Commercial Insurance Field Inspector

Allegheny Inspections
06.2022 - 06.2023

Director of Operations [Promotion]

Resilient Road Runners D/b/a
10.2021 - 10.2022

OTR Owner Operator

Resilient Road Runners D/b/a
04.2021 - 10.2021

General Manager

ABS Greenhouses / Nursery
08.2019 - 01.2021

Buildings and Grounds Specialist

CGL Companies
06.2016 - 08.2019

Bachelor of Arts - Business Administration And Management

Southern New Hampshire University

Associate of Arts - Business Administration And Management

Southern New Hampshire University

No Degree - Business Management

Virginia Peninsula Community College

General Education Diploma -

Phoebus High School

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Reese Robinson