Reese Shipley
Tuscaloosa,AL
Summary
Accomplished Manager, and Sales Leader. Recognized for the ability to deliver exceptional results while leading a team in fast-paced, dynamic business environments. Experienced all aspects of sales, marketing, and team management. Highly motivated, hard-working, dependable and enjoys mentoring others.
Overview
13
13
years of professional experience
Work History
Sales Director
Derek Daniel State Farm
06.2023 - Current
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction through tailored sales approaches and exceptional service, resulting in a 30% increase in repeat business and referrals. with a focus on fostering long-term relationships consistently addressing client needs and providing exceptional service.
- Managed and motivated sales team to increase New Business by 200% in one year.
- Fostered a culture of continuous improvement within the sales department, regularly organizing training and skill-building sessions for employees at various levels of expertise.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization's goals.
- Exceeded sales goals through effective time management and resource allocations.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
Advertising Sales Director
Hibu
01.2022 - 06.2023
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
- Collaborated with cross-functional teams to create integrated marketing campaigns that drove sales growth.
- Managed a diverse portfolio of accounts, ensuring individualized attention and tailored service for each client's unique needs.
- Utilized data-driven insights to inform sales strategies, targeting potential clients based on demographic information and past purchasing behaviors for optimal results.
- Established strong partnerships with key industry influencers to expand company reach and increase credibility among potential clients.
- Secured high-profile clients by delivering persuasive sales presentations showcasing the benefits of our advertising services.
- Analyzed performance metrics to identify areas for improvement, implementing changes that led to increased revenue generation.
- Developed a comprehensive understanding of industry trends and competitor offerings, enabling targeted sales approaches for maximum impact.
- Drove revenue growth by identifying untapped markets and creating customized advertising solutions for niche clientele.
- Leveraged social media platforms as an additional avenue for promoting clients'' products or services, broadening audience reach and boosting overall campaign effectiveness.
- Increased advertising revenue by developing and implementing strategic sales plans tailored to client needs.
- Mentored sales team members, providing guidance on best practices and fostering a positive work environment.
- Enhanced client relationships through consistent communication and prompt resolution of concerns, resulting in repeat business.
Agency Owner/ Director
One Life America
05.2018 - 05.2022
- Built and led a high-performing sales team of over 100 employees across six states, providing mentorship and training that resulted in a 200% improvement in team productivity and achievement of individual sales goals.
- Enhanced client retention through tailored sales approaches and exceptional service, resulting in a 50% increase in repeat business and referrals. with a focus on fostering long-term relationships consistently addressing client needs and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Introduced innovative sales techniques and tools, such as CRM systems and automation software, streamlining sales processes and increasing operational efficiency.
- Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
- Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
- Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
- Conducted periodic reviews of clients'' insurance portfolios to identify gaps in coverage and offer appropriate solutions.
- Oversaw agency financial management activities including budgeting, forecasting, expense tracking, revenue generation strategies development.
- Developed comprehensive insurance policies tailored to clients'' unique needs, resulting in increased satisfaction and loyalty.
- Mentored junior agents to enhance their sales skills and industry knowledge, fostering a high-performance team environment.
- Collaborated with underwriters in creating customized insurance packages suited to the specific requirements of both individual and corporate clientele.
- Expanded agency operations by identifying new market opportunities and implementing strategic growth initiatives.
- Enhanced team productivity by implementing efficient workflows, training programs, and performance management systems.
- Oversaw day-to-day production and growth of agency, turning over more than $15million per year through consistent supervision and dedicated partnerships.
- Developed promotional plans and customer acquisition strategies and realized 80% increase in new business.
Assistant Branch Manager
SmartBank
06.2016 - 05.2018
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised team of 10 branch employees and made recommendations regarding performance evaluations.
- Implemented process improvements to increase productivity.
Assistant Store Manager
Harbor Freight Tools
03.2011 - 06.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
BBA - Business Administration And Human Resource
Bryan College
Dayton, TNBBA - Marketing And Business Management
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Team Leadership
- Networking and relationship building
- Strategic Planning
- Performance Management
- Conflict Resolution
- Talent Development
- Sales Strategy
- Client Acquisition
- Relationship Management
- Market Analysis
- Sales Forecasting
- Policy Knowledge
- Risk Assessment
- Claims Management
- Compliance
- Budget Management
- Revenue Growth
- Cost Control
- Client Relationship Management
- Digital Marketing
- Problem Solving
- Customer Retention
- Remote Team Management
- Key Account Management
- Strategic Planning
- Industry Trends and Sales Forecasting
- Revenue Growth
- Expanding territories
- Sales training and leadership
- Negotiation
Timeline
Sales Director
Derek Daniel State Farm
06.2023 - Current
Advertising Sales Director
Hibu
01.2022 - 06.2023
Agency Owner/ Director
One Life America
05.2018 - 05.2022
Assistant Branch Manager
SmartBank
06.2016 - 05.2018
Assistant Store Manager
Harbor Freight Tools
03.2011 - 06.2016
BBA - Business Administration And Human Resource
Bryan College
BBA - Marketing And Business Management
The University of Tennessee - Chattanooga
Similar Profiles
Jordan LairJordan Lair
Insurance Producer at Derek Bell State FarmInsurance Producer at Derek Bell State Farm
Amy LovettAmy Lovett
Insurance Agent at Daniel Borden State FarmInsurance Agent at Daniel Borden State Farm
Aiyana Daniel-ThomsonAiyana Daniel-Thomson
Family Farm Worker at Pradha Farm and Daniel Blueberry FarmFamily Farm Worker at Pradha Farm and Daniel Blueberry Farm