Summary
Overview
Work History
Education
Skills
Timeline
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Reese Voigt

Phoenix,AZ

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience

Work History

Shift Lead

Jersey Mike's Subs
Cave Creek, Arizona
01.2024 - Current
  • Completed opening and closing duties to facilitate business operations.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Checked orders for quality and completeness.
  • Handled cash register transactions accurately while providing excellent customer service.

Crew Member

Jersey Mike's Subs
Cave Creek, Arizona
07.2022 - 12.2023
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Maintained an organized work area to ensure efficient operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Pinnacle High School
Phoenix, AZ
05-2023

Associate of Applied Science - Nursing

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Customer service focus
  • Shift leadership
  • Workplace safety
  • Conflict resolution
  • Calm under pressure

Timeline

Shift Lead

Jersey Mike's Subs
01.2024 - Current

Crew Member

Jersey Mike's Subs
07.2022 - 12.2023

High School Diploma -

Pinnacle High School

Associate of Applied Science - Nursing

Maricopa Community Colleges, Paradise Valley Community College

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Reese Voigt