Reese Bentley
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Lennox. Skilled in customer service and inventory management, I excel in multitasking and task prioritization, significantly contributing to team success and operational efficiency. Achieved notable improvements in delivery timeliness and stockroom organization, underscoring my goal-oriented approach and strong negotiation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Counter Sales Associate
Lennox
03.2024 - Current
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Worked closely with supply chain partners to expedite delivery of high-demand items during peak seasons.
- Contributed to successful marketing campaigns through active participation in social media outreach efforts.
- Built strong relationships with regular clientele to foster brand loyalty and repeat business.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 85 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Transport Driver/Delivery Driver/Warehouse Worker
Maverick
11.2023 - 02.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
- Handled paperwork associated with each order accurately and promptly, facilitating smooth transactions from start to finish.
- Assisted in loading and unloading trucks, maintaining a safe and orderly work environment.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Worked flexible hours across night, weekend, and holiday shifts.
Delivery Driver/Warehouse Worker
Pilkington
10.2019 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed cycle counts and monthly inventory.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Cashier/Stocker
Hy-Vee
12.2016 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
Education
High School Diploma -
Ralston Highschool
Omaha, NE06.2019
Skills
Goal-Oriented
Strong negotiation
Product Demonstration
Customer Service
Honest and Dependable
Time Management
Multitasking
Team Cooperation
Task Prioritization
Cash Register Operation
Power Tool Operation
Blueprint Reading
Hand-Eye Coordination
Timeline
Counter Sales Associate
Lennox
03.2024 - Current
Transport Driver/Delivery Driver/Warehouse Worker
Maverick
11.2023 - 02.2024
Delivery Driver/Warehouse Worker
Pilkington
10.2019 - 08.2023
Cashier/Stocker
Hy-Vee
12.2016 - 10.2019
High School Diploma -
Ralston Highschool
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