Experienced in public speaking and networking, and proficient in MS Office applications. Innovative thinker with technical aptitude and demonstrated success in deadline management, attention to detail, team organization, and leadership.
Overview
2
2
years of professional experience
Work History
Donor Specialist Intern
Schwab Charitable
Westlake, Texas
06.2024 - 08.2024
Led team to victory, #1 of 7 teams, in a business summit competition, focused on bridging the gap for the Great Wealth Transfer by creating tools, education materials and client engagement plans to grow the client base from generation to generation
Designed and presented a two-step process improvement proposal, praised by the executive team, to immediately solve a lagging customer response rate and a longer-term development solution to incorporate not only the improved customer response rate but also solve a highly error-prone customer service process. Shown an improved customer response rate from two weeks to 30 minutes and a reduction of errors by 80%
Front-line client relations POC for multi-million-dollar portfolios within Schwab
Proactively sought cross-training from different departments to better handle a broader variety of complex client calls and inform process improvement initiatives
Business Development Intern
ALSAC St. Jude Children's Research Hospital
Denver, CO
06.2023 - 08.2023
Secured a partnership with a disability advocate with one million plus followers to amplify community impact at a St. Jude's charity event
Identified 12 substantial business opportunities for donor growth by entering untapped markets such as the equestrian, outdoor, and fitness communities - potentially sourcing $15,000 to $300,000 worth of new donor sources
Researched 50 new business leads and communicated growth sources for the business development department
Nordstrom Sales Associate
Nordstrom
Austin, TX
06.2022 - 07.2022
Achieved 4x sales revenue target from multiple departments within the store
Created a more extensive sales footprint by networking with sister stores
Increased purchase amounts by cross-selling with similar products
Engaged customers in friendly, professional dialogue to determine needs
Built a robust client portfolio through new client engagement strategies
Led sales team through a critical high-volume two-week sales period for the company while successfully executing sales plan – exceeded sales goal by 200%
Education
BBA - Management And Entrepreneurship
Baylor University
Waco, TX
05.2025
Skills
Leadership
Project Management
Team Collaboration
Community Outreach
Continuous Process Improvement
Business Development and Growth Strategy
Technological Adaptation for Business Applications
Customer Relations
Timeline
Donor Specialist Intern
Schwab Charitable
06.2024 - 08.2024
Business Development Intern
ALSAC St. Jude Children's Research Hospital
06.2023 - 08.2023
Nordstrom Sales Associate
Nordstrom
06.2022 - 07.2022
BBA - Management And Entrepreneurship
Baylor University
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