REETISHA DAS
Toronto
Summary
Dynamic Flight Attendant with over 18 years of experience delivering exceptional service to high-profile clientele on both private and commercial aircraft. Expert in customizing inflight services to ensure a comfortable and enjoyable experience for VIPs, with a proven ability to handle complex requests efficiently. Demonstrated proficiency in emergency response and first aid, complemented by strong administrative support skills for VIPs and their guests. Recognized for a friendly demeanor and commitment to safety, consistently fostering positive relationships through outstanding customer service.
Overview
20
20
years of professional experience
Work History
FBO Manager - Airport Operations
IMP Group
Toronto
09.2023 - Current
- Ensure private lounge is properly tended for all aircraft Arrivals/ Departures
- Replenish any missing amenities accordingly from lounge
- Maintain aircraft orderliness as well as commissary room to the highest standards
- Reconcile relevant credit card charges related to purchase of aircraft supplies
- Order stationery and office supplies
- Monitor and update flight information, such as delays and cancellations
- Collaborate with ground crews and other personnel to ensure smooth operations and customer satisfaction
Freelance VIP Flight Attendant
Chartright Air
Toronto
09.2022 - Current
- Experienced in providing high level of customer service to VIPs on board private flights
- Expert in providing inflight service including preparing and serving meals, snacks, and drinks
- Highly knowledgeable in safety protocols and emergency procedures
- Proven ability to manage the cabin environment while maintaining a professional and positive attitude
- Aircraft Flown: Challenger 650, Global 5000
Freelance Sr. VIP Flight Attendant/ Crew Trainer
Comlux Malta
04.2017 - 05.2023
- Company Overview: Worldwide
- Over 6 years of experience in providing exceptional customer service as a Senior VIP Flight Attendant and Crew Trainer
- Successfully managed all VIP client needs during domestic and international flights
- Oversaw and trained new and experienced flight attendants on proper safety and service protocols
- Developed and maintained relationships with clients to guarantee their satisfaction with services
- Coordinated with Flight Operations personnel to ensure all flight information was up to date
- Handled all necessary pre and postflight preparations, including safety and security inspections
- Regularly updated and maintained records of flight information and client travel preferences
- Developed and implemented emergency and safety procedures for crew members
- Monitored and enforced crew policies and procedures to ensure compliance with company regulations
- Effectively managed cabin for safety and security issues
- Aircraft Flown: B-777-200, B767
- Worldwide
Business Class Flight Attendant
Emirates Airlines
Dubai
08.2012 - 07.2015
- Company Overview: Dubai, United Arab Emirates
- Over 3 years' experience providing first class service and attention to business class passengers on international flights
- Consistently delivered high levels of customer service to ensure a comfortable and enjoyable experience for all passengers
- Proficient in preflight safety checks, emergency procedures, and cabin service
- Skilled in properly serving food and drinks and providing a variety of onboard amenities
- Knowledgeable in the use of modern technology for inflight entertainment and communication systems
- Aircraft Flown: Airbus A380, B-777-200/B-777-300
- Dubai, United Arab Emirates
Manager - Inflight
Kingfisher Airlines
Kolkata
05.2005 - 06.2011
- Company Overview: Kolkata, India
- Managed the inflight service team, ensuring excellent customer service was provided and adhered to brand standards
- Developed and implemented procedures to maximize efficiency, minimize costs, and ensure safety
- Supervised customer service staff, ensuring compliance with service standards
- Dealt with customer complaints and queries in a professional and friendly manner
- Assisted with the selection, training, and development of new staff
- Monitored and reported on service levels and customer feedback
- Ensured compliance with aviation safety regulations and company policies
- Worked closely with suppliers to ensure the highest quality service was provided
- Aircraft Flown: A320, A319, A321, ATR 42-500/72-500
- Kolkata, India
Education
CPR AED -
Red Cross Canada
Canada12.2025
Food Handling Certificate -
Sterling Aviation Services Canada
Canada12.2025
Flight Attendant Training -B777 Transition Training Program -
Pan Am International Flight Academy
Miami12.2017
Sky Butler Training -
Crystal Air Cruises
Miami, United States12.2017
Emirates Business Class Service Training -
Emirates Aviation College
Dubai12.2013
A380 Aircraft Safety and Emergency Procedures -
Emirates Aviation College
Dubai12.2013
Bachelors - Accounting
Calcutta University
Kolkata, India12.2005
Frankfinn Institute of Airhostess Training
Kolkata, IndiaSkills
- Preflight briefings
- VIP Aviation Experience
- Emergency care
- Brand promotion
- Airline operations
- Training and Development
- Company policy adherence
- Food and beverage preparation
- Safety and compliance
- Emergency response
- Relationship Management
- Crew coordination
- Aviation regulations
- Conflict resolution
Timeline
FBO Manager - Airport Operations
IMP Group
09.2023 - Current
Freelance VIP Flight Attendant
Chartright Air
09.2022 - Current
Freelance Sr. VIP Flight Attendant/ Crew Trainer
Comlux Malta
04.2017 - 05.2023
Business Class Flight Attendant
Emirates Airlines
08.2012 - 07.2015
Manager - Inflight
Kingfisher Airlines
05.2005 - 06.2011
CPR AED -
Red Cross Canada
Food Handling Certificate -
Sterling Aviation Services Canada
Flight Attendant Training -B777 Transition Training Program -
Pan Am International Flight Academy
Sky Butler Training -
Crystal Air Cruises
Emirates Business Class Service Training -
Emirates Aviation College
A380 Aircraft Safety and Emergency Procedures -
Emirates Aviation College
Bachelors - Accounting
Calcutta University
Frankfinn Institute of Airhostess Training
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