Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reeven Sana

Summary

Dynamic leader with a proven track record at Trepco, enhancing operational efficiency and exceeding sales targets through expert time management and exceptional customer relations. Skilled in office administration and fluent in Arabic and Chaldean, adept at fostering team growth and driving results with a compassionate approach.


Looking to get my foot in the door using my degree in Mental Health Social Work. I am very eager to find a career where I can help change lives for the better. Helping others and creating an environment full of hope and positivity is my calling.

Overview

14
14
years of professional experience

Work History

Warehouse Operator

Trepco
12.2017 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Sales Executive

Suburban Collection Showplace
09.2015 - 07.2017
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Supervisor of Operations

Tim Hortons
11.2010 - 08.2015
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

Education

Associate of Applied Science - Mental Health Social Work

Oakland Community College
Bloomfield Hills, MI
05.2024

Skills

  • Office Administration
  • Computer Skills
  • Time Management
  • Microsoft Word
  • Customer and client relations
  • Computer Proficiency
  • Critical Thinking
  • Compassionate
  • Conflict Resolution
  • Analytical Thinking
  • Empathy building
  • Treatment Planning
  • Discharge Planning
  • Substance Abuse Expertise
  • Fluent in Arabic, Chaldean

Languages

Arabic
Full Professional

Timeline

Warehouse Operator

Trepco
12.2017 - Current

Sales Executive

Suburban Collection Showplace
09.2015 - 07.2017

Supervisor of Operations

Tim Hortons
11.2010 - 08.2015

Associate of Applied Science - Mental Health Social Work

Oakland Community College

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Reeven Sana