Refat Mohammad

• Promoted products and services offered by the company through various media channels.
• Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
• Provided ongoing training to address staff needs.
• Interacted with customers regularly to ensure their needs were met.

• Responded promptly to emergency situations involving vehicles or personnel on the roadways.
• Reviewed and verified invoices and purchase requests to confirm accuracy.
• Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
• Utilized street maps to plan and determine most efficient routes.
• Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
• Determined optimal routes based on GPS application information and knowledge of local routes.

• Helped customers find specific products, answered questions, and offered product advice.
• Maintained records related to sales for store management.
• Greeted customers and provided assistance with product selection.
• Informed customers about current promotions and discounts.
• Answered incoming telephone calls to provide store, products and services information.
• Ticketed, arranged and displayed merchandise to promote sales.
• Assisted customers with returns, exchanges and refunds.
• Built and maintained relationships with peers and upper management to drive team success.

• Introduction to communication

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