Refath Ashraf
Woodside,USA
Summary
Dynamic Computer Information Systems student at CUNY New York City College of Technology with a strong portfolio in software development, healthcare, retail operations, and education. Founded and led development of Hajj & Umrah Pro, a mobile application featuring real-time updates and geo-tracking, enhancing user experience for Muslim travelers. Achieved operational efficiencies at Macy’s through data analysis, reducing shrinkage and optimizing logistics. Fluent in English and Bengali, with proven skills in time management, collaboration, and a commitment to socially impactful software engineering and data analysis roles.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Founder/Developer
Hajj & Umrah Pro
08.2024 - Current
- Designed and developed an innovative app using Firebase and NoSQL databases (JSON), featuring real-time updates, quiz leaderboards, and geo-tracking to enhance user engagement.
- Managed the complete development lifecycle, including idea generation, wireframing, prototyping, and deployment within planned milestones.
- Conducted in-depth market research to address the untapped needs of Muslim communities, creating a user-centric, scalable app.
- Analyzed user feedback and data to prioritize updates, boosting user satisfaction metrics by 20%.
- Led a cross-functional team of developers, designers, and marketers, ensuring alignment with business goals.
- Executed marketing strategies and digital campaigns, achieving significant traction within target communities.
CDPAP Personal Assistant
PPL First
New York, New York
10.2023 - Current
- Delivered personalized care to clients, maintaining health records and adhering to medical routines.
- Adapted to dynamic health changes, resolving issues through problem-solving and critical thinking.
- Managed confidential patient data and maintained compliance with HIPAA regulations.
- Coordinated daily schedules and medical appointments while balancing multiple caregiving duties.
- Fostered patient independence by educating clients on self-care practices.
- Scheduled and prioritized appointments, ensuring efficient use of time for the employer.
Hybrid Associate
Macy's
05.2021 - 10.2023
- Maintained accurate stock levels through regular inventory audits and data entry, ensuring real-time availability and operational efficiency.
- Resolved inventory discrepancies using data analysis, contributing to a 10% reduction in shrinkage.
- Suggested workflow improvements that increased operational efficiency by 15%.
- Collaborated with cross-functional teams to ensure stock replenishment aligned with promotional strategies and customer demand.
- Utilized POS and inventory management systems to streamline merchandise transfers and reduce retrieval time.
Flyer Distributor
Nunez Dental
08.2019 - Current
- Distributed promotional materials across multiple locations in Queens, NY, to market the dental office.
- Engaged with local communities, effectively communicating service offerings and boosting awareness.
Home Private Tutor
09.2018 - 05.2019
- Tutored students in grades 1-6 across core subjects, including Math, Science, English, and Social Studies.
- Created personalized learning strategies and follow-up practice sessions to target key areas of improvement.
- Conducted progress reviews with parents and suggested additional support to enhance academic success.
Education
Bachelor's - Computer Information Systems
CUNY New York City College of Technology
300 Jay St Brooklyn 12.2025
High School Diploma -
Academy of American Studies
Long Island City, NY06.2021
Skills
- Time Management
- Adaptability
- Self-Motivation
- Communication
- Team Collaboration
- Firebase
- NoSQL
- Market Research
- Product Development
- Growth mindset
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Certification
Introduction to Generative Ai - Google Cloud
Timeline
Founder/Developer
Hajj & Umrah Pro
08.2024 - Current
CDPAP Personal Assistant
PPL First
10.2023 - Current
Hybrid Associate
Macy's
05.2021 - 10.2023
Flyer Distributor
Nunez Dental
08.2019 - Current
Home Private Tutor
09.2018 - 05.2019
Bachelor's - Computer Information Systems
CUNY New York City College of Technology
High School Diploma -
Academy of American Studies