Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Refugia Valenzuela

Wittmann,AZ

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Overview

16
16
years of professional experience

Work History

Cashier, Stocker

Dollar Tree
Glendale, AZ
01.2011 - 03.2017
  • Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
  • Assisted customers in finding desired items on shelves.
  • Answered customer inquiries about merchandise and services.
  • Maintained knowledge of store layout to better assist customers with product location.
  • Operated cash register to process payments for purchases.
  • Stocked shelves with new merchandise when shipments arrived.
  • Organized displays to attractively showcase products.
  • Performed general cleaning duties such as sweeping floors, dusting shelves.
  • Helped unload deliveries from trucks when they arrived at the store.
  • Checked expiration dates on food items to ensure freshness.
  • Assisted with price changes throughout the store.
  • Monitored customer activity in order to detect potential theft or safety hazards.
  • Balanced cash drawers at end of shift according to established procedures.

Receptionist, Purchasing Assistant

Cavco Industries Inc.
Phoenix, AZ
02.2001 - 10.2010
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Assisted with special projects assigned by management when required.
  • Organized conference room reservations for meetings or events.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Sorted incoming mail and directed to correct personnel each day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Cashier, Stocking

Circle K
Phoenix, AZ
04.2008 - 07.2010
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

GED -

Maricopa Community Colleges - Rio Salado Community College
Phoenix, AZ
2024

Medical Assisting - Medical Assisting

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
12.2022

Skills

  • Cash Register Operation
  • Returns Processing
  • Drawer Balancing
  • Cash Handling
  • Customer Assistance
  • Customer Service
  • Written and Verbal Communication
  • Guest Inquiries
  • Shelf Restocking

Affiliations

Family Oriented and Volunteer at Wickenburg Humane Society.

Timeline

Cashier, Stocker

Dollar Tree
01.2011 - 03.2017

Cashier, Stocking

Circle K
04.2008 - 07.2010

Receptionist, Purchasing Assistant

Cavco Industries Inc.
02.2001 - 10.2010

GED -

Maricopa Community Colleges - Rio Salado Community College

Medical Assisting - Medical Assisting

Maricopa Community Colleges - Phoenix College

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Refugia Valenzuela