Refugio Gallegos
Marana,AZ
Summary
Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
26
26
years of professional experience
Work History
Public Works Operations Manager
City Of Eloy
08.2023 - Current
- Manage multiple departments and keep employees compliant with city policies and procedures.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Develop systems and procedures to improve operational quality and team efficiency.
- Lead hiring, onboarding, and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Maximized performance by monitoring daily activities and mentoring 27 team members.
PUBLIC WORKS STREETS SUPERINTENDENT
Town of Sahuarita
10.2018 - 08.2023
- Hired in 2018 as a construction inspector to ensure all new infrastructure is built to specifications and Town Code
- Promoted in 2019 to Streets Superintendent to plan, direct and coordinate the day-to-day work activities of the Street Division involving the maintenance of the Town's landscaping, curbs, sidewalks, storm drains, and asphalt roadway, as well as equipment operation
- Supervise, train, and evaluate personnel
- Establish priorities, assign, and allocate resources, monitor quality, and progress of work and respond to emergencies and unanticipated needs
- Prepare and administer the annual budget, forecast divisional needs, monitor, and maintain expenditures
- Award and manage vendor agreements
- Oversee department standards for responsiveness, service quality, open communication, safety, and customer service.
- Established successful procedures for day-to-day operations and long-term planning.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
PUBLIC WORKS STREET SUPERINTENDENT
Town of Marana
02.1998 - 12.2017
- Initially hired in 2018 as a Laborer supervising, and training inmate crews that maintained the rights-of-way
- 2001 - 2005 worked on concrete, asphalt, equipment, signs/markings, and landscaping crews
- Promoted in 2005 to Streets Superintendent to manage all crews within the streets division
- Collaborated with Water and Wastewater divisions to create a maintenance schedule for water valves and manholes
- Completed multiple construction and maintenance projects with Facilities
- Implemented a maintenance schedule with Fleet for all Town vehicles and equipment
- Worked closely on new infrastructure projects with Capital Improvement; roadways, bridges, traffic signals, sidewalks, drainage ways
- Worked alongside Development Services regarding new commercial and residential construction.
Education
Management
Eller College of Management
University Of ArizonaSkills
- Budgeting
- Staff management
- Project oversight
- Munis
- Cityworks
- Cartegraph
- Asphalt Preservation
- Heavy equipment op
- Production
- Program Administration
Timeline
Public Works Operations Manager
City Of Eloy
08.2023 - Current
PUBLIC WORKS STREETS SUPERINTENDENT
Town of Sahuarita
10.2018 - 08.2023
PUBLIC WORKS STREET SUPERINTENDENT
Town of Marana
02.1998 - 12.2017
Management
Eller College of Management
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