Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Regan Bordeneau

Cincinnati,OH

Summary

Experienced worker with strong leadership, money, and communication skills. Goal-oriented, with a pleasant personality. Highly organized, detail-oriented, and capable of working with minimal direction. Able to respond to inquiries, while facilitating positive customer experiences through high-quality care and prompt resolution of complaints and issues. Considered driven, talented, smart, loyal, and a valuable addition to any team. Authorized to work in the US for any employer.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outside Leader

Chick-fil-A
Cincinnati, OH
05.2023 - Current
  • Handle the incoming payments and outgoing change necessary.
  • Lift, carry, stock, and organize products.
  • Multi-task and exhibit flexibility when additional responsibilities arise.
  • Maintain up-to-date knowledge of industry trends in order to apply best practices.
  • Comply with company policies, objectives, and communication goals.
  • Identify needs of customers promptly and efficiently.
  • Respond to employee concerns or complaints to solve issues.
  • Facilitate collaboration between departments to ensure successful project completion.
  • Monitor employee productivity to provide constructive feedback and coaching.
  • Identify and correct performance and personnel issues to reduce impact to business operations.

Packer

Walmart
Fort Worth, TX
02.2022 - 05.2022
  • Lifted, carried, and moved items necessary to help with production.
  • Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Marked and labeled containers, container tags or products using marking tools.
  • Labeled boxes, crates, and other containers accurately.
  • Loaded and unloaded items from machines, carts and dollies.
  • Adhered to product safety and hygiene guidelines for health and regulatory compliance.
  • Assembled customer orders from stock and packed items in boxes.
  • Provided assistance in the assembly line when needed.
  • Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
  • Utilized barcode scanners to track incoming and outgoing shipments.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Ensured that all safety regulations were followed at all times during loading and unloading operations.
  • Sealed containers or materials using glues, fasteners and tape.
  • Examined and inspected containers, materials or products to meet quality specifications.
  • Wrapped items securely using appropriate packing materials.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Obtained, moved and sorted products and materials.
  • Packed products in accordance with specified instructions.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Completed day-to-day duties accurately and efficiently.

Crew Member

McDonald's
Burleson, TX
10.2020 - 01.2021
  • Lifted, carried, stocked, and organized products.
  • Multi-tasked and exhibited flexibility when additional responsibilities arose.
  • Instructed trainees on the proper protocol for expected tasks.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Upheld high standards of productivity and quality in operations.
  • Performed cashier duties, such as taking orders, collecting payments, and providing change.
  • Adhered to health department regulations regarding food handling procedures.
  • Wiped down tables and equipment, swept, and refilled stock.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Drove team success by quickly completing assigned tasks.

Cashier

H-E-B
Burleson, TX
07.2019 - 10.2020
  • Greeted and carried on conversations with customers as they checked out.
  • Scanned every item with accuracy and promptness.
  • Offered help out to customers' vehicles, after they finished checking out.
  • Answered customer inquiries regarding store policies and procedures.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Answered customer questions and provided store information.

Balloon Artist

Chick-fil-A
Burleson, TX
07.2018 - 12.2018
  • Researched and updated materials and designs, to provide a larger variety of options to offer customers.
  • Responded to customer requests via telephone and email.
  • Implemented marketing strategies to acquire balloon gigs.
  • Handled exchange of money, in payment for services and invoicing.
  • Maintained inventory records of all supplies used during each job assignment.
  • Demonstrated excellent customer service skills when interacting with clients throughout their experience.
  • Performed routine maintenance checks on all equipment before each event use.
  • Inflated balloons with a hand pump.
  • Created balloon sculptures for birthday parties, weddings, corporate events, and other special occasions.
  • Organized balloons in various colors and sizes, for ease of access.

Balloon Artist

Gold Star Chili
Cincinnati, OH
01.2017 - 07.2017
  • Researched and updated materials and designs, to provide a larger variety of options to offer customers.
  • Responded to customer requests via telephone and email.
  • Implemented marketing strategies to acquire balloon gigs.
  • Handled exchange of money, in payment for services and invoicing.
  • Maintained inventory records of all supplies used during each job assignment.
  • Demonstrated excellent customer service skills when interacting with clients throughout their experience.
  • Performed routine maintenance checks on all equipment before each event use.
  • Inflated balloons with a hand pump.
  • Created balloon sculptures for birthday parties, weddings, corporate events, and other special occasions.
  • Organized balloons in various colors and sizes, for ease of access.

Education

High School Diploma -

Penn Foster High School
Remote
01-2019

Some College (No Degree) - Business Management

Penn Foster College
Remote

Skills

  • Detail-Oriented
  • Mathematics
  • Customer Service
  • Cash Handling
  • Sales
  • Packaging
  • Warehouse
  • Negotiation
  • Complex Problem-Solving
  • Goal-Oriented
  • Training and Mentoring

Certification

  • Life Insurance - 03/01/22. I am licensed to sell life insurance in the state of Texas.
  • Responsive Web Design - 02/01/23. I earned my certification in Responsive Web Design through freeCodeCamp.

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Outside Leader

Chick-fil-A
05.2023 - Current

Packer

Walmart
02.2022 - 05.2022

Crew Member

McDonald's
10.2020 - 01.2021

Cashier

H-E-B
07.2019 - 10.2020

Balloon Artist

Chick-fil-A
07.2018 - 12.2018

Balloon Artist

Gold Star Chili
01.2017 - 07.2017

High School Diploma -

Penn Foster High School

Some College (No Degree) - Business Management

Penn Foster College

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Regan Bordeneau