Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regan Bowers

Terrell,TX

Summary

Adept at enhancing customer banking experiences and streamlining office operations, I excelled in roles at Wells Fargo and Americas Car-mart. My expertise in cash handling and account management, coupled with exceptional communication skills, significantly improved client satisfaction and operational efficiency. Proven ability to maintain high service standards, I consistently strengthened customer relationships and supported team success.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Part Time Bank Teller

Wells Fargo
05.2024 - Current
  • Processed customer transactions to enhance banking experience.
  • Provided account services for improved customer satisfaction.
  • Addressed customer inquiries, resolving issues promptly.
  • Assisted clients with financial transactions, ensuring accuracy.
  • Conducted cash handling with diligence to minimize errors.
  • Balanced cash drawers for accurate financial reporting.
  • Handled customer requests to maintain high service standards.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Formatted documents using Microsoft products follow specific corporate style guides.

Office Worker

Americas Car-mart
08.2023 - 12.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Ordered and restocked office supplies to keep staff efficient and on-task.
  • Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
  • Contributed to a positive work environment through proactive assistance and collaboration with colleagues across departments.
  • Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Ensured timely payment of invoices by monitoring due dates and prioritizing payments according to vendor terms.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Team Member

Whatabuger
05.2021 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Royse City High School
Royse City, TX
05-2023

Skills

  • Cash handling
  • Customer transactions
  • Account management
  • Transaction processing
  • Customer service
  • Cash drawer balancing
  • Currency exchange
  • Security protocols
  • Team collaboration
  • Customer accounts
  • Account verification
  • Communication skills
  • Attention to detail
  • Time management

Timeline

Part Time Bank Teller

Wells Fargo
05.2024 - Current

Office Worker

Americas Car-mart
08.2023 - 12.2023

Team Member

Whatabuger
05.2021 - 05.2023

High School Diploma -

Royse City High School

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Regan Bowers