Regan Cummings
Spokane,WA
Summary
Experienced Purchasing Agent with a background in negotiating deals and managing supplier relationships. Demonstrated strengths include cost reduction, strategic sourcing, and contract management. Previous roles have resulted in improved operational efficiency, streamlined purchasing processes, and significant savings on procurement budgets.
Overview
16
16
years of professional experience
Work History
Warranty Intake/Order Entry
Cascade Windows
10.2015 - 07.2016
- Validated warranty based on limitations set by the manufacturer.
- Collaborated with warehouse teams to streamline shipping processes and reduce order discrepancies.
- Trained new staff on order entry procedures, improving team productivity and workflow efficiency.
- Completed accurate order entry and data verification.
- Communicated with customers to answer questions and perform account maintenance.
- Resolved customer issues with professionalism, addressing concerns promptly.
- Opened and closed service orders.
Purchasing Agent
Cascade Windows
10.2015 - 10.2024
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
- Collaborated with other departments to ensure materials were purchased in a timely manner.
- Created purchase orders for CAR projects, then worked with accounts payable to ensure the correct terms were being invoiced.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Monitored inventory levels using MRP of items to minimize stock shortages while keeping inventory lean.
- Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Performed regular price comparisons between different suppliers for similar items.
- Prepared purchase orders and sent to distributors and suppliers.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Worked with operation managers to develop consistent service levels across locations.
- Managed the procurement process from requisition to delivery.
- Managed inventory levels to meet production needs while minimizing excess stock.
- Collaborated with other departments to assess company purchasing needs.
- Utilized procurement software to streamline purchasing processes and improve accuracy.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Proficient in Excell as well as databases used by Cascade Windows.
Lead Service Advisor
Pacific Power Products
01.2009 - 09.2014
- Review work orders upon opening to determine warranty coverage and exclusions.
- Verified proper labor types and warranty codes for accurate billing.
- Process Detroit, Perkins, Kohler engine, and Freightliner truck warranty claims.
- Oversee jobs after diagnosis had been met to ensure repairs remained billable or warranty.
- Communicate with customer if there were any changes.
- Communicated with technicians and foreman to ensure all warranty documentation is correct.
- Check vehicle history for the latest repairs.
- Prioritize Service repair order opening and closure in a timely manner.
- Ensured average daily job closure was 2.5 days or less.
- Addressed any and all customer concerns or questions on invoices.
- Enforce service advisors are maintaining constant communication with the customers and shop personnel, as well as documenting the communications.
- Reconcile all field tech expenses.
- Trained and mentored junior advisors on best practices and company policies for improved team performance.
Education
High School Diploma -
Pocatello High School
Pocatello, IDSkills
- Procurement
- Product sourcing
- Cost control
- Inventory management
- Order tracking
- Demand forecasting
- Cost-reduction strategies
- Purchase order processing
- Vendor relationship management
- Order processing
Timeline
Warranty Intake/Order Entry
Cascade Windows
10.2015 - 07.2016
Purchasing Agent
Cascade Windows
10.2015 - 10.2024
Lead Service Advisor
Pacific Power Products
01.2009 - 09.2014
High School Diploma -
Pocatello High School