Regan Darby
Los Angeles,CA
Summary
Highly motivated and goal-oriented freshman at Oklahoma State University, with a strong interest in finance, and wanting to gain experience in the financial industry. Skilled in customer relationship management and workflow optimization, I significantly contributed to improving member satisfaction and operational efficiency. My goal-oriented approach and exceptional attention to detail ensure outstanding service delivery.
Overview
1
1
year of professional experience
Work History
Outside Service Staff Member
Heritage Ranch Golf and Country Club
Fairview, TX
02.2023 - 08.2024
- Ensure all daily outdoor tasks are completed efficiently
- Assist in training new employees
- Stage and clean 75 golf carts to ensure a positive experience for guests
- Attend to the needs of over 200 club members daily
- Coordinate with co-workers to improve workflow
- Quickly address any issues to maintain high service standards
- Assist with the setup of outdoor events, including tables, chairs, and decorations
- Organized activities for children attending outdoor programs
- Checked supplies and restocked carts as needed
- Performed regular maintenance on golf carts
Education
Oklahoma State University
Stillwater, OK01-2028
High School Diploma -
Lovejoy High School
Lucas, TX05-2024
Skills
- Customer service
- Multitasking and organization
- Workflow management
- Customer relationship management
- Goal-oriented mindset
- Data evaluation
- Attention to detail
- Strategic thinking
Affiliations
- Oklahoma State Cowboys Lacrosse
- Lambda Chi Alpha Pledge
Timeline
Outside Service Staff Member
Heritage Ranch Golf and Country Club
02.2023 - 08.2024
Oklahoma State University
High School Diploma -
Lovejoy High School
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