Regan Fauth
Director Of Business Development
Phoenix,AZ
Summary
Experienced and driven professional with a strong background in sales, customer service, strategic partnerships, and market expansion. Skilled at navigating CRM software, leading teams, and executing successful outreach initiatives to drive lead generation and expand clientele. Demonstrated expertise in collaborating with major healthcare systems to enhance organizational exposure. Proven track record of success through exceptional time management skills and ability to thrive in a remote work environment.
Overview
8
8
years of professional experience
Work History
Director of Business Development
Aspen Group Inc. (Aspen University & United States University)
4 2016 - 6 2024
- 8+ years in business development in account management and outside sales experience driving revenue growth through managing/establishing strategic partnerships and driving market expansion
- Proven success with outreach efforts to prestigious hospitals and medical centers to build rapport and establish partnerships to increase exposure and enrollment numbers
- Built rapport with Chief Nursing Officers and nurse educators to establish partnerships
- Conducted client-facing information sessions, presentations, and attended in-person and Zoom events to promote programs and generate leads
- Demonstrated expertise in utilizing CRM software including Salesforce and Less Annoying CRM to manage partnerships, contacts, schedule events and document communication
- Organized/setup conference booths and worked as staff at large national nursing conferences, including ANCC Magnet, ANPD and AORN as well as attending local events and academic fairs in AZ, CO, NM, CA, NV, and WA
- Planned events, sent out marketing materials and emails to established partnerships regularly
Enrollment Manager
Aspen University
03.2014 - 04.2016
- Spearheaded a team of 3-6 enrollment advisors and assisted with reaching their monthly enrollment goals
- Ensured team's success through coaching, mentoring and following best practices
- Led team to success while simultaneously being in the top 5% of the company for enrollments
- Energized team to exceed enrollment targets through dynamic leadership.
- Implemented data-driven decision-making processes to optimize recruitment strategies and maximize enrollment results.
Enrollment Trainer
Aspen University
06.2013 - 03.2014
- Mentored new-hired employees in groups of 2-6 on policies, procedures, product knowledge, best practices and utilizing the CRM software (Velocify) to manage their database
- Mentored new hires while simultaneously being in the top 5% of the company for enrollments
- Pioneered training protocols that increased enrollment success rates
- Evaluated training impact, optimizing data analysis strategies to enhance advisor performance.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Enrollment Advisor
Aspen University
05.2012 - 05.2013
- Enrolled qualified applicants for admissions into graduate and undergraduate programs while in accordance with state and federal compliance
- Utilized CRM software (Velocify) on a regular basis and managed a database and pipeline of students
- Collaborated with academic departments to align admission criteria
- Guided students from initial query up to registration for first class via a streamlined process
- Analyzed data analysis to enhance recruitment strategies
- Answered Live Chat queries from current or prospective students
- Consistently in the top 5% for enrollments if not the top producer.
Assistant Director of Admissions
EDMC (Education Management Corporation)
12.2009 - 03.2012
- Enrolled qualified applicants for admission into South University's graduate and undergraduate programs while in accordance with state and federal compliance
- Utilized CRM software (CampusVue) on a regular basis and managed a database and pipeline of students
- Collaborated with academic departments to align admission criteria
- Guided students from initial query up to registration for first class via a streamlined process
- Analyzed data analysis to enhance recruitment strategies
- Proven success and in top 15% for enrollments in the company.
Implementation Specialist
Micros Systems Inc. (Oracle)
02.2008 - 12.2009
- Installed property management software (Opera) to hotel brands including Carlson, Wyndham and Fairmont properties which streamlined reservation and billing processes, significantly reduced manual errors and operational costs
- Documented, prepared training outlines and customized databases based on customer and hotel specifications and published standards
- Provided comprehensive training and support from start to finish, ensuring smooth transitions to new systems for hotel staff
- Refined hotel systems by tailoring database functionality to user needs once live.
Education
Bachelor of Science - Recreation & Parks Management
West Virginia University
Morgantown, WVSkills
Customer Engagement
Key Account Management
Relationship building and management
Strategic Partnerships
Training and Development
Pipeline Development
Revenue Growth
Customer Service
Sales training and leadership
Timeline
Enrollment Manager
Aspen University
03.2014 - 04.2016
Enrollment Trainer
Aspen University
06.2013 - 03.2014
Enrollment Advisor
Aspen University
05.2012 - 05.2013
Assistant Director of Admissions
EDMC (Education Management Corporation)
12.2009 - 03.2012
Implementation Specialist
Micros Systems Inc. (Oracle)
02.2008 - 12.2009
Director of Business Development
Aspen Group Inc. (Aspen University & United States University)
4 2016 - 6 2024
Bachelor of Science - Recreation & Parks Management
West Virginia University