Regan Fischer
Roseville,MI
Summary
Hospitality professional dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
8
8
years of professional experience
Work History
Store Manager
Piazza Discepoli
06.2023 - 03.2024
- Leveraged wine and gourmet food expertise for exceptional customer service, securing recurring clientele
- Pioneered efficient organizational systems, enhancing sales and customer satisfaction
- Steered targeted alcohol marketing campaigns, attaining significant sales growth
- Analyzed sales data for trend identification, refining marketing strategies for superior outcomes
- Led social media strategy, escalating online engagement and driving in-store traffic
- Developed and implemented training programs, enhancing team performance
Administrative Manager
Thunderdome Restaurant Group
09.2021 - 03.2023
- Spearheaded new restaurant launch, overseeing marketing initiatives and team development
- Pioneered marketing strategies for new restaurant, fostering a dynamic team environment
- Cultivated strong partnerships during new location launch, enhancing brand presence
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Accounts Receivable Specialist
Fischer Process Industries
01.2019 - 09.2021
- Meticulously reconciled complex accounts, ensuring accuracy in financial reporting and maintaining regulatory compliance
- Conducted in-depth analysis of aging receivables, developing targeted strategies to accelerate collections and reduce bad debt exposure
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Retail Sales Associate
Nordstrom
06.2017 - 06.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Social Media Intern
O'Marche Showroom
05.2016 - 08.2016
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Developed and executed social media campaigns for optimal reach, engagement, and growth.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created engaging content to catch attention of potential customers.
Education
Certification in Social Media Marketing -
Cornell University
09.2024
Master's Degree - Business Administration
Grand Canyon University
09.2023
Bachelor of Science - Entrepreneurship
Grand Canyon University
05.2020
Skills
- Restaurant Management
- Customer Relations
- Sales
- Friendly and Positive
- Organizational Skills
- Time Management
- Brand Promotion
- Customer Engagement
- Promotional Campaigns
- Marketing Strategy
Timeline
Store Manager
Piazza Discepoli
06.2023 - 03.2024
Administrative Manager
Thunderdome Restaurant Group
09.2021 - 03.2023
Accounts Receivable Specialist
Fischer Process Industries
01.2019 - 09.2021
Retail Sales Associate
Nordstrom
06.2017 - 06.2019
Social Media Intern
O'Marche Showroom
05.2016 - 08.2016
Bachelor of Science - Entrepreneurship
Grand Canyon University
Certification in Social Media Marketing -
Cornell University
Master's Degree - Business Administration
Grand Canyon University
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