Summary
Overview
Work History
Education
Skills
Legal Shadowing
Accomplishments
References
Timeline
Generic

Regan Flatt

Montgomery,AL

Summary

Administrative Assistant with a versatile background in demanding work environments. Skilled in document preparation, case management, and personnel record management. Known for exceptional task prioritization and handling of high-volume workloads while maintaining confidentiality. Achieved increased office efficiency by developing and implementing streamlined processes.

Overview

8
8
years of professional experience

Work History

Administrative Specialist

USAF
Monterey, CA
11.2024 - Current
  • Maintained confidential files related to personnel matters and military record information.
  • Compiled data from various sources for use in preparing reports or presentations for senior management.
  • Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
  • Developed and implemented procedures to streamline workflow processes in the department.
  • Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Administrative Clerk - Postal Operations

USAF
Ramstein, Germany
09.2021 - 10.2024
  • Maintained detailed records for inspections and audits.
  • Ensured efficient workflow within the department through effective communication with co-workers.
  • Inspected parcel wrappings before accepting them from customers to ensure they meet DoD postal regulations.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently.
  • Provided customer service regarding mailing procedures and restricted content.

Mortuary Affairs Specialist

USAF
Ramstein, Germany
02.2024 - 09.2024
  • Conducted mortuary affairs operations in accordance with applicable regulations and policies.
  • Coordinated with legal and multiple military offices to ensure proper handling and transfer of remains across seven countries.
  • Supervised the handling of deceased personnel for transfer to the central mortuary office.
  • Prepared, maintained, and tracked all Mortuary Affairs personnel records in compliance with federal and international regulations.

Fast Food Manager

Sonic Drive-in
Sparta, TN
05.2017 - 11.2020
  • Supervised staff in high-volume customer service operations, ensuring adherence to policies.
  • Developed procedures that improved efficiency and maintained compliance with corporate standards.
  • Resolved customer needs while maintaining excellent customer relations.

Education

Bachelor of Science - Criminal Law

Pennsylvania State University
University Park, PA
12-2025

Associate of Applied Science - Information Management

Community College of The Air Force
Montgomery, AL
05-2024

Skills

  • TS/SCI
  • Effective communication
  • Organizational skills
  • Collaborative teamwork
  • Excel proficiency
  • Exceptional customer service
  • Project oversight
  • Detail orientation
  • Analytical thinking
  • Document preparation
  • Planning and scheduling
  • Risk assessment strategies
  • Proofreading expertise
  • Quick adaptability
  • Knowledge of criminal law
  • Administrative assistance
  • Understanding of civil law
  • Time management skills

Legal Shadowing

  • Job shadowed Ramstein Air Base's Legal Prosecution Office for two months obtaining knowledge on creating wills, notaries, and other legal documentation.

Accomplishments

  • 2 Airman of the Year Awards
  • 2 Team of the Year Awards
  • 3 Team of the Quarter Awards

References

References available upon request.

Timeline

Administrative Specialist

USAF
11.2024 - Current

Mortuary Affairs Specialist

USAF
02.2024 - 09.2024

Administrative Clerk - Postal Operations

USAF
09.2021 - 10.2024

Fast Food Manager

Sonic Drive-in
05.2017 - 11.2020

Bachelor of Science - Criminal Law

Pennsylvania State University

Associate of Applied Science - Information Management

Community College of The Air Force

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