Regan Galvan
Ontario,CA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
GCS
Chino, CA
01.2021 - Current
- Managed billing and invoicing processes for Target and Walmart.
- Managed chargeback disputes from major retailers, achieving a 90% recovery rate.
- Coordinated transportation operations and confirmed proof of delivery.
- Planned and managed order workflows for leading retail clients, optimizing efficiency and customer satisfaction.
- Created detailed trackers for monitoring key performance metrics of top retailers via Google Docs and Excel.
Sales Associate
Best Buy
Montclair, CA
10.2018 - 09.2020
- Achieved daily sales targets and key performance indicators as a Samsung specialist in the home theater department.
- Oversaw the inventory of Samsung products approaching end-of-life dates.
- Drove revenue by upselling products and successfully hitting credit card application targets.
- Secured large sales by arranging free consultations, building a strong reputation and driving sales closure.
Education
BBA - General Management
California State University, Fullerton
Fullerton, CA01-2025
Associate of Science - Business Administration
Citrus College
Glendora, CA07-2022
High School Diploma -
Whittier High School
Whittier06-2016
Skills
- Quality assurance and control
- Personnel resource allocation
- Cost reduction strategies
- Project lifecycles
- Quality assurance oversight
- Process implementation
Affiliations
- Animal Rescuing
- Promote Health and Wellness
Accomplishments
- Recognized for achieving top chargeback recovery and prevention for Target and Walmart.
Timeline
Operations Coordinator
GCS
01.2021 - Current
Sales Associate
Best Buy
10.2018 - 09.2020
BBA - General Management
California State University, Fullerton
Associate of Science - Business Administration
Citrus College
High School Diploma -
Whittier High School
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