Regan M. Hiltz
Clearwater
Summary
Friendly and reliable customer service professional with a strong ability to provide exceptional service, manage customer needs, and contribute to business success. Skilled in multitasking, cash handling, and adhering to food safety protocols. Looking to bring positive energy and a strong work ethic to a new opportunity.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Big Storm Brewing Co.
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Residential Cleaning Specialist
Independent Cleaning Service
05.2024 - 08.2024
- Perform detailed cleaning of residential homes, including dusting, vacuuming, mopping, and sanitizing surfaces to ensure a clean and organized environment.
- Focus on high-traffic areas such as kitchens, bathrooms, and living spaces, ensuring thorough cleaning and disinfection.
- Customize cleaning services based on client preferences and special requests, maintaining high levels of customer satisfaction.
- Manage time efficiently to complete assigned cleaning tasks within the scheduled timeframe while maintaining attention to detail.
Barista/Baker/Cashier
Station 24 Café
05.2023 - 02.2024
- Greeted customers warmly and took orders for food and beverages.
- Prepared a variety of beverages including drip coffee, espresso-based drinks, and specialty teas, ensuring quality and consistency.
- Followed established recipes and prepared food items in accordance with company standards.
- Processed customer payments, including cash and card transactions, ensuring accuracy and efficiency.
- Maintained a clean and organized work environment, including café seating areas, in accordance with health and safety regulations.
- Actively engaged with customers to answer questions about menu items and provide recommendations.
Store Clerk
Chaffee County Habitat for Humanity & ReStore
09.2022 - 12.2022
- Sorted, organized, and displayed donations of furniture, electronics, household decor, and other items.
- Assisted customers in locating specific products and provided friendly customer service.
- Promoted seasonal sales and educated customers about the mission and impact of Chaffee County Habitat for Humanity.
- Organized and decorated the showroom to create an inviting atmosphere for customers during the holiday season.
Kitchen Helper
The Lariat
06.2022 - 08.2022
- Worked in a high-paced kitchen environment to clean dishes and ensure a steady supply of clean serviceware.
- Supported kitchen staff by ensuring all cooking utensils and plates were promptly washed and sanitized.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Maintained cleanliness and organization of kitchen work areas.
Server/Cashier/Cook
The Olive Food Truck
05.2021 - 08.2021
- Provided excellent customer service by serving food and beverages to customers with a positive attitude.
- Processed payments quickly and accurately, ensuring a smooth checkout experience for patrons.
- Communicated effectively with customers, team members, and management to ensure a positive and efficient working environment.
- Maintained cleanliness and organization in food preparation and service areas, following health and safety guidelines.
Server/Cashier
Punky's Food Truck
04.2018 - 07.2018
- Greeted customers with a friendly demeanor and assisted with food and beverage orders.
- Prepared and served meals and drinks at the window, ensuring customer satisfaction.
- Processed payments accurately and provided clear itemized receipts.
Education
Highschool Diploma -
Buena Vista High School
Buena Vista, CO12.2023
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Food Safety & Sanitation Practices
- Time Management & Multitasking
- Strong Communication Skills
- Attention to Detail
- Alcohol service
- ServSafe Certified
Timeline
Restaurant Server
Big Storm Brewing Co.
03.2025 - Current
Residential Cleaning Specialist
Independent Cleaning Service
05.2024 - 08.2024
Barista/Baker/Cashier
Station 24 Café
05.2023 - 02.2024
Store Clerk
Chaffee County Habitat for Humanity & ReStore
09.2022 - 12.2022
Kitchen Helper
The Lariat
06.2022 - 08.2022
Server/Cashier/Cook
The Olive Food Truck
05.2021 - 08.2021
Server/Cashier
Punky's Food Truck
04.2018 - 07.2018
Highschool Diploma -
Buena Vista High School
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