Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
Colorado Springs, Colorado
08.2020 - Current
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Managed over 25 employees with over 200-300 orders per day.
Profit margins of 12%-18% monthly.
Department Manager
Walmart
Monument, Colorado
08.2018 - 02.2020
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Communicated with managers of other departments to maintain transparency.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Increased sales by over 150% by re-strategizing sales tactics using demographic knowledge and merchandising techniques.
Team Lead
Costco
Colorado Springs, Colorado
07.2011 - 08.2016
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Continuously checked products for quality assurance according to strict guidelines.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.