Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
GeneralManager
Regan Moore

Regan Moore

EMS Supervisor
Chillicothe,Ohio

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

Overview

27
27
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

EMS Supervisor

VAMC
Chillicothe, OH
08.2018 - Current
  • Responsible for planning, directing, coordinating work assignments on daily basis.
  • Determine schedules, frequency of operations, deadlines, and priorities.
  • Coordinate with all other services around hospital setting with minimal delay
  • Expert in concerning EMS policies and procedures, as evidence by being used as reliable source of information and clarification
  • Participate in hiring and interviewing process
  • Plan trainings and make arrangements needed by subordinates, ensuring proper training, orientation, and on job training as needed
  • Make sure that employees are up to date with TMS
  • Coordinate with timekeeper to make sure that employees have accurate timecards through certifying time on biweekly basis
  • Complete MSS request as needed for filling jobs as well as SF52's on as needed basis
  • Complete quality assurance inspections as well as do daily rounds to ensure tasks needed are completed
  • Complete maintenance preventative maintenance on weekly basis
  • Enter work orders into Soard to quickly address issues needing fixed
  • Maintain accurate and current working knowledge of Master Labor Agreement, as well as various medical center and EMS policies, procedures and regulations.
  • Equitably applies personnel management policies toward all employees
  • Annually develops/reviews performance standards and position descriptions, ensuring accuracy, fairness and conformity to regulations
  • Complete and submits mid-term and end-of-year rating period performance evaluations for each employee in accurate manner and within prescribed time constraints
  • Upholds Equal Employment Opportunity (EEO) responsibilities in dealing with employees
  • Supervisor, Rachel Boggess (740-773-1141)

Ward Clerk

VAMC Chillicothe
Chillicothe, OH
07.2016 - 08.2018
  • Filled out records, staffing sheets and patient documents.
  • Documented latest information in computer system and printed paperwork.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Stored and retrieved permanent records on daily basis.
  • Organized paperwork for doctors, nurses and patients.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy department.
  • Supervisor: Maryann Stringfield (740)-773-1141 ext 7900

Nursing Timekeeper

VAMC Chillicothe
Chillicothe, OH
07.2013 - 07.2016
  • Verified timekeeping records and handled any discrepancies with employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Checked accrued hours against listed hours for leave time.
  • Researched and resolved time discrepancies.
  • Maintained payroll information by calculating, collecting and entering data.
  • Initiated direct deposits and prepared manual checks for 150 employees.
  • Processed payrolls on regular basis for more than 150 employees nationally.
  • Initiated direct deposits and prepared manual checks for 150 employees.
  • Supervisor: Julie Federici (740) 773-1141 ext 17367

Nursing Assistant

VAMC Chillicothe
Chillicothe, OH
07.2013 - 07.2015
  • Engaged with patient family and friends to provide courteous visit experience.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Supervisor: Lisa Cooley 740-773-1141 Ext 17289

Office Assistant

Circleville Juvenile Facility
Circleville, OH
08.1996 - 05.2012
  • Oversee and/or performs range of diverse administrative activities for department or organizational unit; serves as central point of liaison with other departments and external constituencies in resolution of variety of day-to-day matters concerning psychology department
  • Utilize knowledge and understanding of underlying operational issues to create, compose, and edit technical and/or administrative correspondence and documentation
  • Assisted in administrative problem solving, program/project planning, development, and execution of stated goals and objectives
  • Researched information, compiles statistics, and gathers and computes various data; prepares special and/or one- time reports, summaries, or replies to inquiries, selecting relevant data from variety of sources
  • Monitored, reconciles, and assists with fiscal administration for unit, including but not limited to budgets, funding, contracts, payroll, employment, travel, and/or purchasing; may assist with fiscal planning
  • Provided and/or oversees support activities for psychology department such as answering telephones, assisting, and resolving problems and inquiries of visitors, review and control of incoming and outgoing correspondence, and follow-up on operational commitments
  • Provided administrative assistance with faculty and/or staff searches, as appropriate, to include logging employment applications, preparing applicant acknowledgements and interview documents, coordinating interview logistics, and coordinating search documentation
  • Supervisor: Cathy Large 740-477-2500

Education

Master's degree -

Ashford University
01.2015 -

Bachelor's degree -

Ashford University
11.2012 -

Skills

    HR Management Self Service

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Accomplishments

  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
  • Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
  • Created highly effective new SOP format that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.

Certification

Master's in Business Administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

EMS Supervisor

VAMC
08.2018 - Current

Ward Clerk

VAMC Chillicothe
07.2016 - 08.2018

Master's degree -

Ashford University
01.2015 -

Nursing Timekeeper

VAMC Chillicothe
07.2013 - 07.2016

Nursing Assistant

VAMC Chillicothe
07.2013 - 07.2015

Bachelor's degree -

Ashford University
11.2012 -

Office Assistant

Circleville Juvenile Facility
08.1996 - 05.2012

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Regan MooreEMS Supervisor