Assist with daily store operations, including inventory control, customer service, and visual merchandising.
Support the sales team by building customer relationships and recommending appropriate products and solutions.
Shadow store managers and sales representatives to learn more about business development and account management.
Develop a 'New Account Playbook' to support consistent onboarding practices, improve customer experience, and drive long-term account growth.
Research and present strategies to promote Sherwin-Williams color tools and resources, to increase customer engagement, and enhance brand value through targeted product education.
Camp Counselor
UTA Kids and Teens University
Arlington
06.2024 - 08.2024
Assisted instructors in planning and delivering engaging educational programs for campers, fostering curiosity and learning.
Supervised daily activities, ensuring a safe and inclusive environment for campers from diverse backgrounds.
Managed group dynamics and solved conflicts, strengthening communication and interpersonal skills.
Demonstrated leadership by mentoring campers and encouraging teamwork during group projects and activities.
Receptionist
Terra Bella Salon
Lubbock
08.2023 - 01.2024
Enhanced customer experience by attentively assisting clients with their needs, leading to positive feedback and repeat business.
Demonstrated excellent communication skills by effectively answering phone inquiries, leading to increased client retention and appointment bookings.
Boosted social media engagement by actively managing and creating content for Terra Bella’s Instagram account, resulting in increased follower growth and brand awareness.
Guest Services Representative
D-Bat
Mansfield
11.2021 - 04.2022
Increased sales revenue by consistently selling memberships, facility rentals, and baseball equipment, contributing to overall business growth.
Optimized customer satisfaction by efficiently scheduling lessons and facility rentals, ensuring a well-organized and smooth experience for clients.
Revitalized customer base by making targeted cold calls to former customers, successfully re-engaging them, and boosting repeat business.
Enhanced guest experience by greeting visitors and managing the check-in/check-out process, ensuring a seamless and welcoming environment for all guests.
Education
Bachelor of Business Administration - Marketing
Texas Tech University
Lubbock, TX
05.2026
Skills
Content creation
Social media management
Project management
Team collaboration
Digital marketing
Effective communication
Affiliations
Texas Tech Panhellenic Director of Community Outreach