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Customer Relations Representative - State Farm Agent Team Member

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Associate Principal Engineer

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Dynamic professional with experience as an Assistant Electrical Inspector at Electrical Testing Corporation, skilled in analyzing data and ensuring compliance with safety regulations. Proven ability to enhance operational efficiency and mentor teams, while adept in Microsoft Office applications. Committed to continuous learning and delivering exceptional customer service.

Detail-oriented Estimating Intern at RJV Construction Corporation, skilled in material takeoffs and estimating software. Successfully collaborated with senior estimators to enhance project accuracy and created SOPs for onboarding. Known for a positive attitude and effective teamwork in fast-paced environments, contributing to streamlined operations and improved project outcomes.

Mortgage executive with 20+ years of experience in strategic initiatives, branch P&L management, and cross-functional operations. Proven track record aligning corporate strategy with execution, implementing process improvements, and managing origination and fulfillment teams. Strong blend of executive leadership and hands-on branch experience, with expertise in project management, outsourcing/vendor oversight, compliance, and operational metrics.

Registered nurse with experience in emergency care and certifications in ACLS, BLS, PALS, TNCC, and Triage. Demonstrated expertise in assessing and prioritizing patient needs, leading to improved treatment outcomes. Strong focus on enhancing patient understanding and satisfaction through effective communication.

Detail-oriented Physical Security System Designer with over 3 years of experience in designing, installing, and supporting advanced security and IT systems. Proficient in Autodesk Revit and BIM technology, skilled at managing multiple projects, troubleshooting technical issues, and delivering client-focused solutions. Strong communicator and team player committed to elevating security standards through innovative and data-driven design.

Dedicated Maintenance Superintendent offering six years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.

Compassionate and Caring Pastoral leader eager to move into a hospital Chaplaincy role. Extensive experience making hospital visits in large and small hospitals as well as nursing homes and rehab centers. Experienced mentor and supervisor of employees and volunteers providing ministry and pastoral care to members of all ages. Excellent skills in listening, counseling, sermon preparation, and worship preparation and facilitation. Currently ordained in the Global Methodist Church and previously in the United Methodist Church for a total of more than 35 years. A proven leader at the Conference, District and Local Church Levels.

Skilled customer service professional with proven ability to handle complex inquiries and ensure client satisfaction. Strong communicator known for effective collaboration and adaptability in dynamic environments. Expertise in problem-solving, conflict resolution, and utilizing CRM systems to enhance user experience. Reliable team player dedicated to achieving high-quality results.
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.

Knowledgeable Customer Support Agent with solid background in resolving customer inquiries and providing effective solutions. Proven track record in enhancing customer satisfaction and retention through efficient problem-solving. Demonstrated ability to communicate clearly and empathetically, ensuring positive customer experience.

Skilled in delivering outstanding customer service in healthcare environments and business settings, adept at managing challenging situations and interactions. Proven ability to thrive in high-pressure settings while maintaining professionalism and composure. Committed to teamwork and collaboration, fostering a supportive atmosphere for colleagues. Eager to learn and contribute effectively to team success and organizational goals. I'm currently attending school to be considered for the Nursing program, one day becoming a CRNA.

Regan Tatro

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Customer Support Agent

Customer Service Representative

Cashier/Customer Service

Education

High school diploma -

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Customer Support Agent

Customer Service Representative

Cashier/Customer Service

High school diploma -

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