Regan Wascher
Manteno,IL
Summary
Proven expertise in warehouse safety and problem-solving, consistently achieving targets while fostering team collaboration. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Experienced with COVID-19 testing protocols and procedures, contributing to safe and efficient operations. Utilizes meticulous attention to detail to ensure accurate sample collection and data entry. Knowledge of infection control practices critical to maintaining safe testing environment.
Overview
5
5
years of professional experience
Work History
Warehouse Clerk
Baker And Taylor Books
01.2024 - 09.2024
- Maintained inventory accuracy through regular cycle counts and audits.
- Collaborated with team members to optimize workflows and improve efficiency.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Cashier
Berkots Super Food
03.2020 - 06.2023
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced transactions daily.
- Assisted customers with product inquiries and store navigation.
- Ensured compliance with company policies regarding cash handling.
- Collaborated with team members to maintain organized checkout area.
- Implemented strategies to enhance checkout speed and customer satisfaction.
COVID-19 Tester
Free Covid Care
11.2021 - 02.2022
- Conducted COVID-19 testing procedures in compliance with health regulations and safety protocols.
- Managed patient intake, ensuring accurate data collection for testing and follow-up processes.
- Trained new staff on testing methods, equipment usage, and safety standards to enhance team efficiency.
- Streamlined sample processing workflows to improve turnaround times for test results.
- Monitored inventory levels of testing supplies, facilitating timely reordering to prevent shortages.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Housekeeper
Marsden Housekeeping Company
09.2021 - 12.2021
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and hygiene.
- Managed laundry operations, efficiently processing linens and towels for timely availability.
- Collaborated with team members to restock supplies, maintaining adequate inventory levels.
- Assisted in training new staff on cleaning protocols and safety procedures.
Call Center Representative
Transformco
03.2021 - 06.2021
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Utilized CRM software to document interactions, ensuring accurate record-keeping and follow-up.
- Assisted team members in troubleshooting technical issues to enhance call handling efficiency.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Sales Associate
Dollar General
09.2020 - 03.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Processed transactions efficiently using point-of-sale systems, maintaining transaction accuracy.
- Developed strong product knowledge to address customer inquiries effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Manteno High School
Manteno, ILNo Degree -
Kankakee Community College
Kankakee, IL05-2026
Skills
- Warehouse safety
- Order picking
- Unpacking merchandise
- Receiving
- Adaptable to change
- Infection control expertise
- Personal protective equipment use
- Laboratory testing
- Customer service
- Problem-solving skills
- Verbal and written communication
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order taking
Timeline
Warehouse Clerk
Baker And Taylor Books
01.2024 - 09.2024
COVID-19 Tester
Free Covid Care
11.2021 - 02.2022
Housekeeper
Marsden Housekeeping Company
09.2021 - 12.2021
Call Center Representative
Transformco
03.2021 - 06.2021
Sales Associate
Dollar General
09.2020 - 03.2021
Cashier
Berkots Super Food
03.2020 - 06.2023
High School Diploma -
Manteno High School
No Degree -
Kankakee Community College
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