Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Cheyenne Mountain Gynecology
Colorado Springs, Colorado
07.2024 - Current
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Collected, labeled and stored laboratory specimens properly prior to testing.
Organized charts, documents and supplies to maintain team productivity.
Measured vital signs and took medical histories to prepare patients for examination.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Provided assistance to medical staff in performing minor surgical procedures.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Educated patients about medications, procedures and physician's instructions.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Performed venipuncture techniques to collect blood samples from patients.
Administered oral and intra-muscular medications and monitored patient reactions.
Laboratory Collection Specialist
Genesis Reference Labs
Colorado Springs, Colorado
11.2022 - 06.2024
Assisted in the training and orientation of new staff, promoting a culture of continuous learning and improvement.
Maintained patient, specimen and tracking data using laboratory computer system.
Used appropriate collection and processing procedures to avoid inadequate specimens and promote the reliability of swab, saliva, and urine products.
Collaborated with healthcare teams to provide timely and accurate test results, aiding in patient care decisions.
Maintained detailed records of tests performed and results obtained, ensuring traceability and accountability.
Followed laboratory guidelines for handling biological specimens.
Analyzed test results and reported abnormal findings to physicians or other healthcare personnel promptly.
Oversaw the collection and result distribution for multiple facilities. Primarily, those with patients who have substance abuse disorders.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Laboratory Collection Specialist
Insight Global
Boulder, CO
11.2021 - 10.2022
Maintained accurate records of screenings for health department compliance.
Collaborated with healthcare professionals to update screening procedures as guidelines evolved.
Worked outdoors in extreme cold or heat to screen incoming students for COVID-19 symptoms within the Boulder Valley School District.
Sanitized screening equipment and work areas regularly to prevent contamination.
Collected and compiled data to document performance or assess program quality.
Ensured confidentiality and sensitivity when handling personal health information.
Provided emotional support to anxious or distressed students during the screening process.
Liaised with parents and Boulder Valley School District officials to report cases identified during screening.
Education
Certificate of Technical Studies - Certified Phlebotomy Technician
National Healthcare Certification Organization
06-2024
High School Diploma -
Sterling High School
Sterling, CO
12-2019
Some College (No Degree) - Medical Assisting
Bryan University
Arizona, Online
Skills
Patient-focused care
Check-in coordination
Medical office administration
Phlebotomy
Intake control
Simple dressings
OB/GYN procedures
Clinical operations
Patient relations
Medical equipment operation
Restocking lab supplies
Patient-handling equipment
Diagnostic testing assistance
Medical terminology
Anatomy and physiology
Wound care management
Vital signs monitoring
Clinical and administrative support
Complex Problem-solving
Procedure assistance
Intramuscular injections
Certified in basic life support (BLS)
References
References available upon request.
Timeline
Medical Assistant
Cheyenne Mountain Gynecology
07.2024 - Current
Laboratory Collection Specialist
Genesis Reference Labs
11.2022 - 06.2024
Laboratory Collection Specialist
Insight Global
11.2021 - 10.2022
Certificate of Technical Studies - Certified Phlebotomy Technician