Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.
Overview
9
9
years of professional experience
Work History
Executive Administrative Assistant
JP Morgan and Chase
Columbus, Ohio
01.2022 - 11.2024
Maintain complex and detailed calendars.
Screen incoming calls and determine the level of priority, while using caution in dispensing information.
Manage the coordination and logistics of both internal and external meetings.
Arrange and coordinate complicated domestic and international travel.
Organize all aspects of internal and external events, including catering and transportation.
Process invoices and T&E expense claims for team members, ensuring all policies are followed, and items are processed within provided guidelines.
Assist with staff onboarding and offboarding, which includes requesting equipment setup and system access.
Produce high-quality emails and messages to individuals at all levels of the organization.
Maintain department documents, including current organizational charts and executive bios.
Handle regular activities without prompting, and advise in advance of any issues or delays.
Assist in editing spreadsheets and presentations, including printing and binding, for client meetings.
Coordinate town hall meetings by organizing the deck for the department.
Escalated issues and unique situations to management.
Managed external contacts and kept track of periodic communication needed for priority actions.
Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Coordinated communications between departments to ensure timely completion of projects.
Managed inventory and supplies to ensure materials were available when needed.
Coordinate and lead projects when needed.
Assist with on- and off-boarding, including technology.
Coordinate moves from inside or outside building locations.
Organized larger employee events, like volunteer outings and EAW week.
Supported development of Resiliency Plans and ensured timely updates.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Senior Administrative Assistant
Children's Discovery Center -Olentangy Schools
Lewis Center, Ohio
05.2016 - 01.2022
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Created and distributed documents, reports, presentations, and correspondence.
Maintained inventory of office supplies and placed orders when necessary.
Monitored emails sent to general mailbox accounts for appropriate routing.
Proofread content for typo-free emails and documentation.
Maintained confidential information regarding employees, customers, and business operations.
Coordinated travel arrangements for executive staff members.
Handled customer inquiries in a timely fashion while maintaining high standards of customer service.
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank