Dynamic professional with a proven track record at Suzy's Senior Companionship Services, excelling in operational efficiency and staff development. Skilled in training and mentoring, I foster high-performing teams while enhancing customer satisfaction. I effectively address client needs, ensuring quality care and improved service delivery.
Offering exceptional organizational and analytical skills, coupled with positive attitude and willingness to learn and grow. Brings capacity to quickly absorb industry-specific knowledge, alongside proficiency in problem-solving and team collaboration. Ready to use and develop analytical and organizational skills in Supervising Professional role.
Overview
3
3
years of professional experience
Work History
Assistant Area Manager
Suzy's Senior Companionship Services
01.2025 - Current
Supported daily operations by coordinating schedules and ensuring resource availability.
Collaborated with team members to achieve service excellence and customer satisfaction.
Developed training materials and conducted onboarding for new staff members.
Maintained clear communication between departments to streamline workflow processes.
Collaborated with other Area Managers to share best practices and optimize overall company performance.
Recruited hired, and trained new team members, creating a high-performing workforce across multiple locations.
Developed strong relationships with local businesses, fostering partnerships that benefited both parties.
Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
Home Health Aide
Suzy's Senior Companionship Services
05.2024 - 01.2025
Provided personal care and assistance with daily living activities for clients.
Assisted clients with mobility and transportation to medical appointments or social events.
Developed strong relationships with clients to enhance emotional well-being and companionship.
Trained new aides on best practices for client care and communication techniques.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Elderly Caregiver
Carlton Senior Living
07.2022 - 03.2024
Provided compassionate daily assistance with personal care and mobility for elderly residents.
Monitored resident health, reporting changes to nursing staff promptly.
Collaborated with multidisciplinary teams to develop personalized care plans for residents.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted with meal preparation and dietary needs, accommodating individual preferences and restrictions.
Engaged residents in social activities, enhancing their overall well-being and mental health.
Education
High School Diploma -
Bella Vista Highschool
Fair Oaks, CA
06-2022
Skills
Operational efficiency
Training and mentoring
Staff development
Delegation
Strategic thinking
Problem-solving
Adaptability and flexibility
Interests
I enjoy helping others and giving back to the community I have always found a drive in enhancing other lives
Volunteering for community initiatives to give back to local communities and make a positive impact