Regena Carroll
Las Vegas,NV
Summary
Detail-oriented security management professional with extensive experience in enhancing safety protocols. Proven leadership and problem-solving abilities have consistently contributed to secure and efficient environments. Expertise ready to optimize security operations and mitigate risks.
Overview
11
11
years of professional experience
Work History
Security Supervisor
Western Management Group
LAS VEGAS, NV
06.2022 - Current
- Conducted regular patrols to identify and address potential security risks.
- Assisted in training new security staff on protocols and procedures.
- Responded promptly to incidents and emergencies, following established guidelines.
- Maintained detailed logs of daily activities and incidents for record-keeping.
- Reported maintenance issues in security equipment for timely repairs and updates.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Conducted regular security patrols to identify and mitigate potential threats.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Store Manager
Terrible Herbst Convenience Store
LAS VEGAS, NV
10.2019 - 04.2022
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff on customer service and store procedures.
- Developed promotional displays to enhance product visibility and sales.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Implemented cash handling procedures to ensure accurate transactions.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
Caregiver
In Home Supportive Services
Pasadena, California
04.2014 - 06.2016
- Assisted clients with daily living activities and personal care routines.
- Administered medication as prescribed and monitored client health conditions.
- Provided companionship and emotional support to enhance client well-being.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Helped clients get in and out of beds and wheelchairs.
- Contacted medical providers on behalf of clients to follow up on appointments.
Education
High School Diploma -
John Muir High School
Pasadena, CA06-1987
Skills
- Incident response
- Security training
- Effective communication
- Problem solving
- Attention to detail
- CPR and child CPR training
- Security officer training
- CCTV monitoring
References
References available upon request.
Timeline
Security Supervisor
Western Management Group
06.2022 - Current
Store Manager
Terrible Herbst Convenience Store
10.2019 - 04.2022
Caregiver
In Home Supportive Services
04.2014 - 06.2016
High School Diploma -
John Muir High School