Regena Jefferson
Customer Service
Nicholasville,KY
Summary
Reliable Night Maintenance Technician with hands-on experience in various types of repair and maintenance work. Possess strong problem-solving skills, adept at identifying issues and implementing effective solutions in a timely manner. Skilled in maintaining equipment to ensure functionality and longevity, contributing to improved operations and reduced downtime in previous roles.
Overview
21
21
years of professional experience
Work History
Night Maintenance Technician
Cracker Barrell
, KY
05.2022 - Current
- Performed nightly cleaning and maintenance for building.
- Checked safety systems for proper operation.
- Maintain the cleanliness with use of chemicals for specific are.
- Repair minor issues in the building.
- Equipment I use for the back of building is pressure washer.
- Cleaned all areas of the facility to maintain a clean working environment.
- Ensured compliance with OSHA standards regarding safety measures while performing duties.
- Identified potential problems before they occur through preventive maintenance checks.
- Repaired minor plumbing issues such as clogged drains or leaky pipes.
- Assisted in training new night maintenance technicians on job duties.
- Utilized hand tools such as wrenches, screwdrivers, pliers, to complete tasks efficiently.
- Followed company policies and procedures related to safety protocols at all times.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Picker Packer
Amazon
Lexington , KY
10.2010 - 12.2010
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Utilized RF scanners to track inventory movements throughout the facility.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Used handheld scanners to key in data for packages.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Placed products on conveyors for final wrapping and shipment.
Certified Nursing Assistant
Tayler Manor Nursing Home
Versailles, Ky
02.2009 - 09.2009
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of [Number]+ residents under long-term care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered high-quality care to [Type] patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
Secretary
Bullard Logging
Shelbyville , MO
07.2003 - 02.2009
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Assisted with special projects or tasks related to departmental functions upon request.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Updated contact lists on a regular basis; created new contacts as needed.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Sent and distributed mail and parcels.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Certified Nursing Assistant
Salt River Nursing Home
Shelbina, Mo
10.2003 - 07.2007
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of [Number]+ residents under long-term care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Skills
- Facility Maintenance
- Hand and power tools
- Verbal Communication
- Painting
- Building Maintenance
- Groundskeeping
- Customer service
- Air Compressors
- OSHA
- Safety awareness
- Reporting and documentation
- Organizational ability
- Power and hand tool use
- Safety-oriented mindset
- Supply Restocking
- Expense Tracking
- Mail distribution
- Verbal and written communication
- File Management
- Filing experience
- Quality Control
- Warehouse Safety
- Order Picking
- Hand-Eye Coordination
- Barcode scanning
- Order Fulfillment
- Attention to Detail
- Multitasking
- Quick Learner
- Motivated Team Player
- Cash Register Operations
Timeline
Night Maintenance Technician
Cracker Barrell
05.2022 - Current
Picker Packer
Amazon
10.2010 - 12.2010
Certified Nursing Assistant
Tayler Manor Nursing Home
02.2009 - 09.2009
Certified Nursing Assistant
Salt River Nursing Home
10.2003 - 07.2007
Secretary
Bullard Logging
07.2003 - 02.2009