Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Juvenile Justice Specialist
Michigan Department of Health and Human Services
Ypsilanti, MI
11.2008 - Current
Provided guidance and support to youth in the juvenile justice system.
Conducted assessments of youths' risk factors, needs, and strengths.
Organized and facilitated group sessions for at-risk youth.
Collaborated with probation officers, court staff, and other professionals on case management strategies.
Maintained accurate records of juveniles' progress toward goals.
Facilitated communication between family members, courts, and agencies involved in a juvenile's case.
Conducted home visits to assess living conditions and provide additional support services to youth and their families.
Assisted in developing alternative sentencing options for minors in lieu of incarceration.
Monitored juveniles' compliance with court orders while they were under supervision or probation.
Educated parents and guardians about community resources available to them.
Provided crisis intervention services when needed.
Participated in multi-disciplinary team meetings regarding juveniles' cases.
Presented information about delinquency prevention programs to schools and other organizations.
Coordinated referrals for mental health counseling or substance abuse treatment programs.
Advised families on available resources and interventions.
Family Independence Case Manager
Michigan Department of Health and Human Services
Ypsilanti, MI
10.2000 - 11.2008
Assessed family situations and needs, developed individualized action plans, and monitored progress towards goals.
Coordinated with other service providers to ensure comprehensive support for families.
Provided intensive case management services including advocacy, counseling, crisis intervention, referrals, and follow-up services.
Maintained accurate records of client interactions in accordance with agency standards.
Collaborated with external agencies such as schools, mental health providers, hospitals and social service departments to coordinate care for clients.
Conducted home visits to assess client's living conditions and provide education on health and safety issues.
Assisted clients in applying for public benefits such as food stamps or Medicaid.
Identified issues that impede a family's ability to become self-sufficient and developed strategies to address them.
Provided guidance on budgeting techniques that help families manage their income more effectively.
Advised clients on job search techniques such as resume writing and interviewing skills.
Encouraged positive parenting practices through educational classes or one-on-one meetings.
Monitored the implementation of court orders pertaining to child welfare or domestic violence cases.
Offered supportive counseling sessions to assist families in overcoming barriers they may face.
Educated families about available local resources related to housing, childcare, employment assistance.
Enforced program policies while maintaining sensitivity towards cultural differences among clients.
Participated in team meetings and trainings designed to improve service delivery methods.
Assisted clients with completing applications for various forms of financial aid or scholarships.
Cultivated relationships with employers in order to secure job opportunities for participants.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Consulted with staff on resolution of complex service issues.
Provided hands-on and proactive leadership to community services staff.
Established and maintained relationships to meet community needs and avoid service duplication.
Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
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