Regenia Sanders
Bakersfield,CA
Summary
Dynamic professional with extensive experience at Kern County Superintendent of Schools, excelling in classroom management and student engagement. Proven ability to implement behavior intervention strategies and provide individualized support, fostering an inclusive learning environment. Strong record-keeping skills and a collaborative approach enhance team effectiveness and student success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Paraprofessional Substitute
Kern County Superintendent Of Schools
Bakersfield, CA
10.2024 - Current
- Supported classroom activities and maintained student engagement during lessons.
- Assisted teachers in managing classroom behavior and facilitating learning.
- Provided individualized support to students with diverse learning needs.
- Collaborated with staff to create an inclusive educational environment.
- Prepared instructional materials and organized classroom resources effectively.
- Implemented behavior management strategies to promote positive interactions.
- Monitored student progress and reported observations to teachers regularly.
- Provided one-on-one assistance to students requiring extra help in classwork or homework assignments.
- Monitored student behavior and provided positive reinforcement to encourage appropriate conduct.
- Assisted with administrative tasks such as filing, copying, data entry, and answering phones.
- Supported classroom teacher with daily instruction and management of student activities.
Management Services Technician
Kern Valley State Prison
Delano
07.2024 - 08.2024
- Managed inmate records and documentation for compliance with regulations.
- Assisted in maintaining security protocols during inmate movement and activities.
- Collaborated with multidisciplinary teams to support inmate rehabilitation efforts.
- Maintained inventory records and ordered office supplies.
- Performed administrative duties, such as filing documents, answering phones and scheduling meetings.
- Prepared detailed reports on project progress or results of research studies.
- Participated in meetings with clients or stakeholders to discuss business objectives.
- Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
- Maintained positive working relationship with fellow staff and management.
Child Support Specialist
Kern County Child Support Services
Bakersfield, CA
09.2022 - 01.2024
- Processed child support applications and verified necessary documentation.
- Assisted clients in understanding child support laws and processes.
- Monitored case files for compliance with state regulations and guidelines.
- Collaborated with legal representatives to address complex cases effectively.
- Resolved client inquiries and concerns through effective problem-solving techniques.
- Enforced collection activities on delinquent accounts such as wage garnishment or property liens when necessary.
- Maintained contact with employers regarding employment verification, wage withholding orders, and payment status updates.
- Analyzed financial information related to income, assets, expenses, and liabilities of non-custodial parents.
- Researched and responded to inquiries from customers regarding their cases or the status of payments.
- Created reports detailing activities such as caseload statistics, arrears balances, collections history.
- Processed applications for services and verified customer identity through various means including driver's licenses or other forms of identification.
- Assessed eligibility for public assistance programs such as Temporary Assistance for Needy Families.
- Monitored compliance with court orders by verifying that payments are received within specified timelines.
- Conducted investigations to determine paternity and legal responsibility of parents for child support payments.
- Prepared, reviewed, and maintained accurate case files and records.
- Reviewed court orders for accuracy and completeness of child support requirements.
- Performed data entry tasks into a computerized system used for tracking customer information related to child support cases.
- Adhered strictly to confidentiality guidelines when handling sensitive client information.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Counseled parents on proper child-rearing choices.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
Case Records Technician
California Correctional Institution
Tehachapi, CA
11.2018 - 10.2022
- I maintain, process, and control inmate and parolee records.
- Act as a liaison on Case Records related issues involving detailed, sensitive and extensive interaction with State, City, County, private sector, law enforcement and other agencies.
- Access inmate, parolee and discharged offender C-file while maintaining integrity, accuracy and uniformity of the Central Files.
- Ensure accurate data entry, prepare and review offender/parolee files.
- Recognize, sort and scan various documents according to departmental policy and timeframes.
- Identify, evaluate, interpret, type, copy, track, distribute and prepare multitude of documents, and actions including departmental forms, reports, legal documents from courts of law enforcement, other state, federal or local agency documents and forms.
- Access, evaluate, enter, update, retrieve, and maintain accurate data and create or print reports for various Case Records processes utilizing ERMS, SOMS, Live Scan, California, Law Enforcement Telecommunications System and other applicable systems within State laws, rules, regulations, and departmental policies.
Motor Vehicle Field Representative
Department of Motor Vehicle
Bakersfield, CA
10.2014 - 11.2018
- Cashiering, data entry, processing forms and applications pertaining to the licensing of drivers, identification cards, vehicle registration and occupational licensing.
- Provide face to face customer service.
- Photocopy and scan documents.
- Assist customers in updating vehicle registration; determine whether vehicles must be registered; furnish the customer with and explain the use of forms and applications for registration, driver license and identification transactions; inspect documents for authenticity, signatures, and completeness of information; verify customer identity; ascertain whether applicants are legal residents of California; and explain various registration, driver license and identification transactions.
- Key sensitive customer and transaction information accurately into DMV databases; collect appropriate fees, accurately account for monies collected, verify and issue receipts, accountable items, and documents; provide appropriate forms and informational material; administer and correct examinations; administer vision tests; take fingerprints and photographs of applicants; and assist with correspondence.
Motor Coach Operator
Golden Empire Transit
Bakersfield, CA
07.2013 - 10.2014
- Transporting passengers to and from their destination in a timely and safe manner.
- Make informed decisions without supervision.
- Answering phones, providing customers with excellent customer service and accurate and updated information when requested.
- Collect fares, and issue tickets upon request.
School Bus Driver
Bakersfield City School District
Bakersfield, CA
11.2010 - 02.2012
- Drive school bus on assigned routes transporting students to and from school and on extracurricular activities in safe and efficient manner.
- Clean and maintain buses operated daily.
- Discharge students at proper locations.
- Follow rules and regulations of all highways.
- Preform Pre and Post trip inspections of each bus operated for the day.
- Submit proper paperwork daily.
- Keep open communication with School Personal, Parents and Dispatch.
Motor Vehicle Operator
United States Postal Service
Long Beach, CA
05.2009 - 10.2009
- Transport mail to local stations to be delivered out on the morning routes.
- Deliver and pick up express and certified mail from local stations and business.
- Close out stations, preform pre and post inspections on vehicle operated for the day.
- Provide customers with accurate and updated information upon request.
- Push and pull 50+lbs mail carts and equipment.
Substitute School Bus Driver
Kern County Superintendent of Schools
Bakersfield, CA
08.2007 - 01.2009
- Operate school bus or transportation vehicle over designated routes within and established time schedule.
- Transport special education students to and from school.
- Administer first aide as required; adhere to policies and procedures in maintaining appropriate student behavior and public contacts concerning transportation problems and concerns.
- Perform daily inspections of bus or transportation equipment; attend monthly safety meetings.
- Make informed decisions without supervision.
Motor Coach Operator
Greyhound Lines
Fresno, CA
03.2006 - 02.2007
- Transport passengers to various locations throughout California and parts of Western United States in a safe and timely manner.
- I collected ticket/fares, kept daily logs, preformed pre- and post- trips on vehicle operated, load and unload luggage while following DOT regulations along with the Greyhound regulations.
Substitute Teacher's Aide
Bakersfield City School District
Bakersfield, CA
02.2003 - 03.2006
- Assisted Special Education Teacher with students, (ie; coping, filing, instructing students, grading papers and data entry).
- Arrange meetings with parents, psychologists and other school officials in reference to a child's performance in class.
- Prepared Individual Education Plans for each student.
- Supervise all outdoor activities as well as each Student's daily progress.
- I assist the teacher with special need students.
- I preformed filing, email, grading, completing documentation, and instructing class.
- I meet with parents, school officials and psychologists as it pertained to the students.
Customer Service Representative
Manpower Temporary Agency
Bakersfield, CA
02.2000 - 01.2003
- I worked for this company performing varies jobs.
- I was a cashier, a receptionist, an office assistant, and a manager of an apartment complex on weekends.
- Varies job titles, varied my duties.
- I was responsible for cleaning and stocking the store when it was slow, preparing food, assisting customers, handling cash, and weighing trucks.
- I also answered phones, prepared outgoing mail, replied to emails, made appointments, filed papers in accordance to their filing system, showed apartments, took applications, and placed calls.
- Update Customers accounts, data entry, make payment arrangements, photocopies and faxing documents, and properly notate accounts daily.
- In certain positions, I assisted student loan customers with any concerns they had with their accounts.
- I had knowledge of coding each account after a call, knowledge of any documentation needed to assist a customer in their account.
Education
Associate of Arts - Allied Health
Taft College
Taft, CA05.2013
Associate of Science - Life Sciences
Taft College
Taft, CA05-2013
High School Diploma -
Stockdale High School
Bakersfield, CA06.2000
Skills
- Classroom management
- Student engagement
- Curriculum preparation
- Behavior intervention
- Individualized support
- Record keeping
- Team collaboration
- Data entry accuracy
- Respectfulness
- Flexibility
Certification
- American Red Cross CPR and First Aid certificates
- High School Diploma
- AS/AA degree from Taft College
Timeline
Paraprofessional Substitute
Kern County Superintendent Of Schools
10.2024 - Current
Management Services Technician
Kern Valley State Prison
07.2024 - 08.2024
Child Support Specialist
Kern County Child Support Services
09.2022 - 01.2024
Case Records Technician
California Correctional Institution
11.2018 - 10.2022
Motor Vehicle Field Representative
Department of Motor Vehicle
10.2014 - 11.2018
Motor Coach Operator
Golden Empire Transit
07.2013 - 10.2014
School Bus Driver
Bakersfield City School District
11.2010 - 02.2012
Motor Vehicle Operator
United States Postal Service
05.2009 - 10.2009
Substitute School Bus Driver
Kern County Superintendent of Schools
08.2007 - 01.2009
Motor Coach Operator
Greyhound Lines
03.2006 - 02.2007
Substitute Teacher's Aide
Bakersfield City School District
02.2003 - 03.2006
Customer Service Representative
Manpower Temporary Agency
02.2000 - 01.2003
Associate of Arts - Allied Health
Taft College
Associate of Science - Life Sciences
Taft College
High School Diploma -
Stockdale High School