Reggie Brownlee
Chicago,IL
Summary
Versatile Operations lead successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
9
9
years of professional experience
Work History
Operation Specialist/Shift Leader
Spin Scooters
08.2018 - 11.2024
- Motivated and trained employees to maximize team productivity.
- Tracked and analyzed reports to determine needed improvements.
- Evaluated customer needs and feedback to drive product and service improvements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Delivery Driver
Farmer's Fridge
12.2017 - 08.2018
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Delivered food to wholesale retail partners and smart fridges.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove safely and efficiently in company-owned refrigerated van.
- Used iPad to communicate completed deliveries.
Amazon Delivery Driver/General Warehouse Associate
Amazon
06.2015 - 12.2017
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Sorted packages.
Education
Associate of Arts -
Kennedy King Community College
05.2018
High School Diploma -
John Hope College Prep
06.2015
Skills
- Safety Monitoring
- Delegating Work
- Problem-Solving
- Hiring and Training
- Skilled in Microsoft word
- Route Planning
- Vehicle Transport
- Team Player
- Critical Thinking
Timeline
Operation Specialist/Shift Leader
Spin Scooters
08.2018 - 11.2024
Delivery Driver
Farmer's Fridge
12.2017 - 08.2018
Amazon Delivery Driver/General Warehouse Associate
Amazon
06.2015 - 12.2017
High School Diploma -
John Hope College Prep
Associate of Arts -
Kennedy King Community College
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