Reggie Trankle
Belleville,IL
Summary
Seasoned professional with a proven track record in operations management and relationship building, notably at Tapped Social House. Expert in streamlining processes for efficiency and fostering strong customer relations, leading to significant business growth. Skilled in financial analysis and an effective leader, ensuring project success and team motivation.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Tapped Social House
04.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed business plan, processes and procedures to provide superior service to customers.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
President of Operations
R.Scott Properties
06.2014 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Hired and managed employees to maximize productivity..
- Supported project management team for optimal performance.
- Identified opportunities to improve business process flows and productivity.
- Led strategic planning efforts for company growth, resulting in increased market share and revenue generation.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Contract Security Officer
VT-SGI
08.2003 - 05.2023
- Provided exceptional customer service while enforcing security measures, maintaining a positive rapport with clients and visitors.
- Conducted comprehensive evaluations of contract security personnel performance, identifying areas for improvement and creating targeted training initiatives.
- Responded to emergency situations, providing immediate assistance and coordinating with first responders.
- Assessed vulnerabilities within the facility''s physical layout, recommending cost-effective improvements that bolstered overall protection against potential threats.
- Prevented loss or damage to property by intervening in altercations or disturbances among individuals onsite.
- Participated in ongoing professional development opportunities, staying current on industry best practices for optimal performance in role as Contract Security Officer.
- Assisted in the development of security policies and procedures, resulting in streamlined operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Realtor
Coldwell Banker - Brown
01.2006 - 06.2008
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Reviewed market research data and changed sales plans accordingly.
Education
SWIC
Belleville, ILSkills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Sales negotiation
- Negotiation
- Payroll Processing
- Relationship Management
- Human Resources
- Financial Analysis
- Marketing expertise
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Relationship Building
- Effective leader
Additional Information
United States Marine Corps April 1999-August 2003 Combat Veteran-Operation Iraqi Freedom 2003
Top Secret Clearance- Dept. of Justice
Timeline
Owner/Operator
Tapped Social House
04.2023 - Current
President of Operations
R.Scott Properties
06.2014 - Current
Realtor
Coldwell Banker - Brown
01.2006 - 06.2008
Contract Security Officer
VT-SGI
08.2003 - 05.2023
SWIC
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