Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Reggie Warren

Ukiah,CA

Summary

Sales Manager experience 12+ years. While creating team friendly environment that helps the entire Sales Department excell. Helping build upon strengths, along with developing weakness with each Sales staff member. Strategic sales targets that motivate Sales staff to hit their goals. Multi-tasking and self motivated leader. Strong worth ethic, with adaptability and exceptional interpersonal skills.

Overview

16
16
years of professional experience

Work History

General Sales Manager

Redwood
Ukiah, CA
04.2023 - 05.2024
  • Developed and implemented strategies to increase sales revenue.
  • Monitored customer satisfaction levels and took corrective action when needed.
  • Collaborated with marketing team to develop promotional campaigns.
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Conducted regular training sessions for new sales personnel.
  • Coordinated with other departments to ensure timely delivery of products or services to customers.
  • Maintained accurate records of all transactions in the company's CRM system.
  • Resolved customer complaints in a timely manner.
  • Assisted in developing pricing models for various products or services offered by the company.
  • Implemented effective incentive programs for sales reps to boost productivity levels.

General Sales Manager

Ken Fowler Auto Center
Ukiah, CA
02.2013 - 02.2023
  • Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Maintained department profitability while controlling expenses and promoting customer satisfaction.
  • Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Mentored and directed employees by conducting one-on-one meetings with salespeople.
  • Established customer-centric focus throughout Ken Fowler Motors culture to build loyalty and retention.
  • Identified weaknesses and implemented sales and business practices training to improve performance.
  • Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
  • Managed, hired and trained a high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
  • Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.

Sales Consultant

Thurston Auto Plaza
Ukiah, OR
01.2012 - 02.2013
  • Used CRM database to track referral and appointment data.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Listened to customers to understand needs and refer to optimal services.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Worked with fellow sales team members to achieve group targets.
  • Developed key customer relationships to increase sales.
  • Contacted new and existing customers to outline benefits of products.

Bank Teller

Saving bank of Mendocino County
UKiah, CA
01.2011 - 01.2012
  • Responded and assisted customers with account inquiries and updates.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Delivered exceptional service to customers in person or over telephone.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Entered transactions into computer and issued customer receipts.

Merchandiser

Kraft Foods Global
Ukiah, CA
07.2008 - 01.2011
  • Monitored weekly, monthly and quarterly achievement goals.
  • Analyzed sales figures and market trends to anticipate product needs.
  • Planned commercial displays to entice and appeal to customers.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Examined stock to verify conformance to quality specifications and took pride in products being distributed.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Restocked shelves with current merchandise in attractive displays to promote sales.

Education

High School Diploma -

Ukiah High School
Ukiah, CA
06.2008

Some College (No Degree) - Business Administration

Mendocino College
Ukiah, CA

Skills

  • Leader
  • Detail Oriented
  • Problem Solving
  • Product and Service Management
  • Relationship Building
  • Decision Making
  • Time Management
  • Profit and Revenue-Generating Strategies
  • Sales Tracking
  • Sales Projection
  • Performance Evaluations
  • Team Recruiting and Onboarding
  • Sales Staff Training
  • Customer Service

  • Staff Training and Development

Additional Information

  • Ukiah High School Varsity/JV Basketball Assistant coach (2015-2020)
  • Pomolita Middle School Basketball Head Coach (2010-2015)

Timeline

General Sales Manager

Redwood
04.2023 - 05.2024

General Sales Manager

Ken Fowler Auto Center
02.2013 - 02.2023

Sales Consultant

Thurston Auto Plaza
01.2012 - 02.2013

Bank Teller

Saving bank of Mendocino County
01.2011 - 01.2012

Merchandiser

Kraft Foods Global
07.2008 - 01.2011

High School Diploma -

Ukiah High School

Some College (No Degree) - Business Administration

Mendocino College

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