REGGIE WILLIAMS
Crawfordville,FL
Summary
Quality control and shift supervision professional with hands-on experience in inspections, testing, and team coaching in manufacturing settings. Known for verifying product dimensions, documenting results, supporting safety practices, and helping teams address process issues that affect quality and shift performance.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Quality Control Technician
Danfoss Compressors
Tallahassee, Florida
05.2025 - Current
- Tested assembled compressors for pressure, leak, and performance compliance.
- Verified product dimensions against engineering drawings and work instructions.
- Inspected compressor components for defects using calipers, gauges, and visual standards.
- Performed visual and dimensional inspections on manufactured parts.
- Identified quality problems and recommended solutions.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Provided quality support to ensure that products met quality standards and customer requirements.
Shift Supervisor
GENERAL DYNAMICS
Crawfordville, FL
11.2020 - 07.2025
- Planned and managed resources to meet production, quality, and cost goals.
- Monitored security and applied loss prevention practices during the shift.
- Patrolled work areas to review operations, spot concerns, and complete corrective actions.
- Identified inefficiencies in production processes and implemented lean manufacturing techniques to enhance workflow.
- Delegated specific tasks to team members to enhance workflow efficiency. to employees and tracked activities and task completion.
- Worked with team members to improve performance and apply training updates.
- Provided coaching and constructive feedback to staff, facilitating improvements in job performance.
- Handled customer complaints and escalated issues to senior management.
- Assisted upper management in daily operations, ensuring adherence to service and quality standards.
Analytical Lab Technician
GENERAL DYNAMICS
Crawfordville, FL
06.2018 - 11.2020
- Conducted chromatography tests to analyze sample compositions.
- Assessed quality and integrity of products against specifications, contributing to overall product reliability.
- Collected samples from production batches to test for impurities or issues.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared specimens and forms for transport to outside laboratories, ensuring compliance with transport protocols.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Created test and validation setups for component, subsystem and machine levels.
- Documented experiment findings in technical lab reports and data graphs.
- Documented test results and compiled data for reporting to supervisor, facilitating informed decision-making.
- Researched and developed recommendations to resolve process, department and related customer issues.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
Assistant Store Manager
WALMART
Crawfordville, FL
05.2004 - 04.2010
- Answered customer questions and addressed problems and complaints in person and via phone.
- Resolved customer complaints by empathetically listening, documenting details, and providing tailored solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Analyzed monthly sales and performance reports to inform operational planning and strategic decisions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed timely orders to ensure optimal stock availability.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
HIGH SCHOOL DIPLOMA -
Wakulla High School
Crawfordville, FL05-2000
SOME COLLEGE (NO DEGREE) - TELECOMMUNICATIONS
Lively Technical Center
Tallahassee, FLSkills
- Quality control
- Product inspection
- Quality assurance
- Quality assessment
- Material testing
- Technical documentation
- Performance Monitoring
- Safety compliance
- Regulatory Compliance
- Documentation management
- Computer Skills
- MS Office
- Work prioritization
- Decision Making
- Problem-Solving
- Critical Thinking
- Team leadership
- Staff Supervision
- Active Listening
- Strategy Development
- Technical standards
- Workplace safety
Certification
- HAZWOPER 24 Training - 2022
- INCIDENT COMMAND Training - 2022
- LEADERSHIP Training - 2022
- CONFLICT RESOLUTION Training - 2023
Timeline
Quality Control Technician
Danfoss Compressors
05.2025 - Current
Shift Supervisor
GENERAL DYNAMICS
11.2020 - 07.2025
Analytical Lab Technician
GENERAL DYNAMICS
06.2018 - 11.2020
Assistant Store Manager
WALMART
05.2004 - 04.2010
HIGH SCHOOL DIPLOMA -
Wakulla High School
SOME COLLEGE (NO DEGREE) - TELECOMMUNICATIONS
Lively Technical Center