Summary
Overview
Work History
Education
Skills
Timeline
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Reggieo Dexter

Port St. Lucie,Florida

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

18
18
years of professional experience

Work History

Assistant Branch Manager

Enterprise Holdings
12.2019 - Current
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Administrative Assistant

Terraces Of Lake Worth
08.2015 - 10.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

General Manager

Wendy's
07.2006 - 07.2015
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

BBA - Human Resources Management

Strayer University
Miramar, FL
06.2024

Skills

  • Operations Management
  • Goals and performance
  • Staff education and training
  • Budget Control
  • Risk Management
  • Proficient in Microsoft Office
  • Performance Reviews
  • Documentation
  • Information Security

Timeline

Assistant Branch Manager

Enterprise Holdings
12.2019 - Current

Administrative Assistant

Terraces Of Lake Worth
08.2015 - 10.2019

General Manager

Wendy's
07.2006 - 07.2015

BBA - Human Resources Management

Strayer University

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Reggieo Dexter