Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Regi Hovermale

Byron Center

Summary

Dynamic professional with a proven track record at Horrocks Market, excelling in customer service and team collaboration. Recognized for innovative problem-solving and leadership, enhanced customer satisfaction, and is skilled in critical thinking and organization. I thrive in fast-paced environments while maintaining high standards of service. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Deli

Horrocks Market
Kentwood
05.2022 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Consessions Worker

Dollywood Theme Park
Pigeon Forge
05.2024 - 07.2025
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.

ROTC Cadet

United States Army
Bourbonnais
08.2021 - 05.2025
  • Maintained records of cadet training activities and attendance.
  • Assisted in the planning of special events such as parades or competitions.
  • Assisted in the coordination of ceremonial events, highlighting attention to detail and organizational skills.
  • Led group discussions on current military issues within the unit.
  • Completed rigorous physical fitness training to meet and exceed military standards.
  • Attended workshops on conflict resolution and negotiation, preparing for leadership roles in diverse situations.
  • Evaluated performance and progress of individual cadets.
  • Served as a mentor for younger cadets by providing advice on academic studies, personal conduct.
  • Engaged in simulated tactical exercises to apply theoretical knowledge in controlled environments.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Acquired proficiency in the use of military technology and equipment through hands-on training.

Take-Out Server & Busser

Peppinos Pizzeria
Kentwood
06.2020 - 08.2021
  • Performed cashier duties such as taking payments, counting money, and making change.
  • Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
  • Maintained cleanliness of tables including wiping down tables, chairs and counters.
  • Completed routine maintenance and repair.
  • Addressed customer inquiries and resolved complaints to ensure satisfaction.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted bussers in clearing dirty dishes from tables after guest had left.

Education

Bachelor of Science - Kinesiology

Olivet Nazarene University
Bourbonnais, IL

Skills

  • Customer service
  • Team collaboration
  • Fitness assessment
  • Critical thinking
  • Social perceptiveness
  • Leadership
  • Organization
  • Calm under pressure

References

References available upon request.

Timeline

Consessions Worker

Dollywood Theme Park
05.2024 - 07.2025

Deli

Horrocks Market
05.2022 - Current

ROTC Cadet

United States Army
08.2021 - 05.2025

Take-Out Server & Busser

Peppinos Pizzeria
06.2020 - 08.2021

Bachelor of Science - Kinesiology

Olivet Nazarene University

Similar Profiles

CREATE PROFILE
Regi Hovermale