Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic

Regin Watters

Virginia Beach,VA

Summary

Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.

Overview

2
2
years of professional experience

Work History

Lifeguard

Ocean Breeze Waterpark
04.2022 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

Front of House Employee

Chick-fil-A
01.2024 - 04.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Sales Associate

Coastal Edge Surf Shop
09.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Restaurant Hostess

Watermans
02.2023 - 08.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Bachelor of Science - Health Science

James Madison University
Harrisonburg, VA
05-2028

Skills

  • Strong communicator
  • Effective problem-solver
  • Team player attitude
  • Strong multitasking
  • Greeting guests
  • Excellent people skills
  • Reliable and punctual

Internship

During my 40-hour teaching internship with Virginia Beach City Public Schools, I gained valuable hands-on experience in a classroom setting. My responsibilities included observing classroom dynamics across various grade levels, assisting in the development and implementation of lesson plans, and supporting teachers with daily tasks such as grading assignments and managing classroom activities. I worked closely with educators to create a positive learning environment and adapted to the diverse needs of students. 

Timeline

Front of House Employee

Chick-fil-A
01.2024 - 04.2024

Sales Associate

Coastal Edge Surf Shop
09.2023 - 01.2024

Restaurant Hostess

Watermans
02.2023 - 08.2023

Lifeguard

Ocean Breeze Waterpark
04.2022 - 08.2024

Bachelor of Science - Health Science

James Madison University
Regin Watters