Regina Allen
Milwaukee
Summary
Dedicated and skilled professional with over 10 years of experience in construction and maintenance, including 4 years specializing in plumbing service. Proven ability to troubleshoot, perform maintenance, and manage all aspects of plumbing-related tasks. Seeking an opportunity to join a company with strong leadership and advancement potential, where growth and completion of an apprenticeship are possible.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Technician
Gees Create-A-Way LLC
11.2019 - Current
- Managed plumbing service requests ensuring client satisfaction.
- Organized appointments efficiently.
- Direct tool maintenance and inventory management.
- Oversaw company invoicing and managed financial tasks.
- Facilitate essential tasks for optimal business operations.
- Executed all assigned plumbing services.
Maintenance Technician
Friends of Housing
06.2017 - 05.2020
- Executed upkeep for plumbing, electrical, and HVAC systems at multiple locations.
- Scheduled service appointments for tenants.
- Handled detailed entries for work orders and materials.
- Maintained clear daily communication with supervisor regarding progress and issues.
Restricted Service Plumber
Roy’s Plumbing
05.2014 - 08.2017
- Handled plumbing repair tasks efficiently during service visits.
- Proficiently handled advanced drain cleaning operations.
- Performed installation and maintenance of plumbing fixtures in residential properties.
Sargent At Arms
MATC Women In Technology
09.2013 - 05.2014
- Operated both independently and within group settings.
- Supported daily operations, ensuring efficiency and productivity with all team members.
- Completed all tasks punctually through efficient time management.
- Developed strong communication abilities through regular engagement.
- Exhibited aptitude for quickly mastering new technologies.
Education
Preparatory Plumbing -
Milwaukee Area Technical College
Milwaukee, WI05.2014
GED Program -
YWCA Wisconsin
Milwaukee, WI01.2010
Skills
- Exceptional attention to detail
- Proficient with hand tools and power equipment
- Quickly adapt to new tasks and acquire new skills
- Excels in analyzing challenges and implementing effective solutions
- Highly skilled in delivering exceptional customer service and ensuring client satisfaction
- Excellent communication skills both verbal and written
Certification
- OSHA 30 Certification
- First Aid/Safety Training
Affiliations
STC Skilled Trades Committee
Timeline
Lead Technician
Gees Create-A-Way LLC
11.2019 - Current
Maintenance Technician
Friends of Housing
06.2017 - 05.2020
Restricted Service Plumber
Roy’s Plumbing
05.2014 - 08.2017
Sargent At Arms
MATC Women In Technology
09.2013 - 05.2014
Preparatory Plumbing -
Milwaukee Area Technical College
GED Program -
YWCA Wisconsin
- OSHA 30 Certification
- First Aid/Safety Training
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