Regina Araujo
Cobb Island,MD
Summary
Highly skilled, dependable, flexible healthcare professional with seventeen years of experience in Oral Surgery. A proven asset with excellent communication and customer service skills.
A reliable administrative professional with proven record of managing complex tasks and supporting executive teams. Highly skilled in scheduling, communication, and document management. Known for fostering team collaboration and maintaining flexibility under shifting priorities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Oral Surgery Head Assistant • Head Office Manager
King Oral Surgery Group
05.2008 - Current
- Assist in all surgical procedures to include extractions, implants, grafting procedures, biopsies, and orthodontic device placements under local anesthesia, nitrous oxide and intravenous sedation.
- Coordinate surgical cases with multiple labs to prepare, execute and complete complex surgical procedures.
- Maintain crash cart, drug log, AED, and other emergency devices.
- Review medical history, present treatment plans, and prepare patients for upcoming procedures.
- Properly expose radiation for oral radiography.
- Recognize signs of an emergency and ensure proper and timely response and notification to emergency medical personnel.
- Accurately record treatment information in patient records.
- Oversee front desk operations to include supervision of staff members.
- Process dental claims and predeterminations for benefits and coverage.
- Maintain and update maintenance records for all office equipment to include scheduling required annual inspections to meet state guidelines and protocols.
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical teams.
- Led initiatives to streamline pre-operative assessments, enhancing patient preparation processes.
- Collaborated with surgical team to ensure compliance with regulatory standards and improve patient outcomes.
- Monitored performance metrics to identify areas for process improvement within the practice operations.
- Work with distributors/representatives of multiple companies to ensure efficient ordering and pricing.
- Ensure daily deposits are completed accurately and on time.
- Manage office schedule following policy and procedures.
- Establish collaborative working relationships and provide support to all staff.
- Train and develop staff to meet individual needs and operational objectives.
- Hold staff to the highest standards of integrity by monitoring adherence to all federal, state, and practice standards.
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Managed inventory of surgical supplies, ensuring availability for procedures and minimizing delays.
- Assisted in the development of patient care protocols to enhance operational efficiency and safety standards.
- Trained new staff on office procedures and best practices for patient interaction and data management.
- Supported human resources functions such as benefits administration, policy enforcement, and employee relations matters as needed throughout the organization.
- Managed high-volume correspondence, ensuring timely responses and accurate information dissemination.
Education
High School Diploma -
Thomas Stone High School
Waldorf, MD06-2003
Skills
- Effective delegation
- Strong leadership
- Fast learner
- Time management
- Problem-solving
- Attention to detail
- Positive and professional
- Customer service
Certification
- Radiology Certification (MD #15485) 2009 – Current
- Infection Control Certification 2008-Current
- CPR Certification 2008-Current
Timeline
Oral Surgery Head Assistant • Head Office Manager
King Oral Surgery Group
05.2008 - Current
High School Diploma -
Thomas Stone High School