Summary
Overview
Work History
Education
Skills
Timeline
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Regina Avera

Augusta,GA

Summary

Expert Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations.

Overview

15
15
years of professional experience

Work History

Health Unit Coordinator

Doctors Hospital
Augusta, GA
09.2018 - Current
  • Organized patient records, charts, and other documents in an orderly manner.
  • Answered incoming calls and routed them to the appropriate departments or staff members.
  • Prepared new patient files by entering demographic information into a computer system.
  • Verified insurance coverage prior to patient visits.
  • Provided administrative support to nursing staff as needed.

Sales Associate

Marshalls Department Store
Augusta, GA
12.2022 - 03.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Assistant Store Manager

McDonalds
Smyrna, GA
02.2010 - 09.2018
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Analyzed market trends to identify opportunities for product expansion or improvement.

Education

Associate of Applied Science - Behavioral Aspects of Health

Miller Monte College
Augusta, GA
03-2025

Skills

  • Paperwork Processing
  • Multidisciplinary team collaboration
  • Process Improvements
  • EMR Updating
  • Chart assembly
  • Progress Monitoring

Timeline

Sales Associate

Marshalls Department Store
12.2022 - 03.2024

Health Unit Coordinator

Doctors Hospital
09.2018 - Current

Assistant Store Manager

McDonalds
02.2010 - 09.2018

Associate of Applied Science - Behavioral Aspects of Health

Miller Monte College

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Regina Avera