Regina Batuhan
Sacramento,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
PetSmart Manager
PetSmart
11.2015 - Current
- Program and Inventory Management: Evaluated product programs and inventory
- Acted as liaison with state-wide vendors for quality improvement
- Participated in strategic planning
- Quality Improvement: Coordinated quality improvement with vendor executives
- Supported district quality management and performance improvement objectives
- Tracked and analyzed program improvements and their alignment with strategic plans
- Analytical Support: Provided complex analytical support for store's quality improvement processes
- Used various measurement tools to evaluate inventory
- Analyzed customer data to identify deficiencies and recommended interventions
- Policy and Training Development: Developed policies, procedures, training programs, decision support tools, and forms
- Drafted proposals to address store needs and supported quality management committees
- Data Analysis and Reporting: Conducted data analysis and program evaluation
- Prepared and presented performance data and recommendations
- Designed tracking systems, data collection systems, audit tools, and report templates
- Leadership and Recruitment: Supported the district manager in meetings, quality reviews, and goal-setting
- Recruited talent, oversaw hiring processes, conducted interviews, and led orientations
- Sales and Vendor Management: Increased sales by 47% over 4 years
- Negotiated sales and pricing plans with 25+ vendors and suppliers.
Raging Waters Bookkeeper
Raging Waters
01.2015 - 01.2018
- Financial Management: Managed daily financial transactions including accounts payable and receivable
- Prepared and maintained financial records, ensuring accuracy and compliance
- Reconciled bank statements and financial discrepancies
- Budgeting and Reporting: Assisted in the preparation of budgets and financial forecasts
- Generated detailed financial reports for management review
- Monitored expenses and implemented cost-saving measures
- Payroll Administration: Processed payroll for employees, ensuring timely and accurate payments
- Managed employee records including timekeeping and benefits administration
- Addressed payroll-related inquiries and issues
- Audit and Compliance: Ensured compliance with financial regulations and internal policies
- Supported internal and external audits by providing necessary documentation and information
- Implemented internal controls to safeguard financial assets
- Administrative Support: Coordinated with various departments to facilitate smooth financial operations
- Maintained organized and up-to-date financial files and records
- Assisted with special projects and ad-hoc financial analysis as needed.
Banana Republic Sales Associate
Banana Republic
01.2012 - 01.2015
- Customer Service: Provided exceptional service by assisting customers with product selection and inquiries
- Ensured customer satisfaction through personalized shopping experiences
- Handled customer complaints and returns professionally
- Sales and Merchandising: Achieved and exceeded sales targets consistently
- Organized and maintained store displays to maximize product visibility
- Assisted in inventory management and restocking
- Cash Handling: Processed transactions accurately using POS systems
- Managed daily cash drawer and ensured balanced registers
- Handled returns and exchanges efficiently
- Team Collaboration: Worked collaboratively with team members to achieve store goals
- Participated in team meetings and training sessions
- Supported new staff through mentoring and training
- Product Knowledge: Maintained extensive knowledge of product lines and promotions
- Provided style advice and product recommendations to customers.
Education
Grant Union High School
Sierra College
01.2016
American River College
01.2015
Skills
- Team Leadership
- Time Management
- Cross-Functional Teamwork
- Project Management
- Complex Problem-Solving
Languages
Tagolog
Limited Working
Timeline
PetSmart Manager
PetSmart
11.2015 - Current
Raging Waters Bookkeeper
Raging Waters
01.2015 - 01.2018
Banana Republic Sales Associate
Banana Republic
01.2012 - 01.2015
Grant Union High School
Sierra College
American River College
Similar Profiles
Jessica SorrellJessica Sorrell
Manager at PetsmartManager at Petsmart
Callista BrownCallista Brown
Professional Dog Bather at PetsmartProfessional Dog Bather at Petsmart
Elizabeth WelschElizabeth Welsch
Retail Sales Associate at PetsmartRetail Sales Associate at Petsmart
Paige BalestrieriPaige Balestrieri
Dog Groomer at PetSmartDog Groomer at PetSmart
Michael GilesMichael Giles
Operations Specialist at TalentBurstOperations Specialist at TalentBurst