Regina Benjamin
St. Petersburg,Florida
Summary
- Dedicated. - Responsible. - Task-oriented customer-service professional. - Possessing strong work ethic. - Works well in fast-paced setting, managing multiple assignments with accuracy and in timely manner. - Brings experience with diverse cultures in banking and medical environments.
Overview
11
11
years of professional experience
Work History
Receptionist/Member Services
St. Petersburg Municipal Employees Credit Union
01.1998 - 01.2007
- Assisted Member Services with paperwork for opening accounts, as well as any other assistance needed.
- Handled member inquiries and resolved issues promptly, enhancing satisfaction and trust.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted and processed mail.
- Completed Verifications of Deposit.
- Ordered checks for members.
- Pulled copies of cleared checks.
- Pulled account and MasterCard statements.
- Used and operated meter machine.
- Filed membership cards and member files.
- Set up FedEx pickups online
- Completed and passed teller training.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Expanded Functions Dental Assistant (E.F.D.A.)
Dr. Jayashree Sapre
01.1996 - 01.1997
- Took impressions of teeth.
- Cast molds.
- Made temporary crowns.
- Mixed cements.
- Sterilized instruments.
- Answering phones.
- Making appointments.
- Taking, developing, and mounting x-rays.
- Polishing teeth after cleaning.
- Cleaning and setting up rooms for next appointments.
Education
High School Diploma -
Largo High School
Largo, Fla.01-1992
Expanded Functions Dental Assistant (E.F.D.A.) -
Concord Career Institute
Tampa, Fla.01-1995
Skills
- Proficient in Microsoft Word
- Experienced on various office machines, office phone systems, and more
- File management
- Customer and client relations
- Mail distribution
- Professional demeanor
- Time management
GAP YEARS UNEMPLOYED 2007-Present
- Prioritized family.
- Raised twin boys.
- Took care of elderly parents.
Timeline
Receptionist/Member Services
St. Petersburg Municipal Employees Credit Union
01.1998 - 01.2007
Expanded Functions Dental Assistant (E.F.D.A.)
Dr. Jayashree Sapre
01.1996 - 01.1997
High School Diploma -
Largo High School
Expanded Functions Dental Assistant (E.F.D.A.) -
Concord Career Institute