Regina Bynum
Alexandria,VA
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Hardworking Housekeeper with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals, and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards. Focused Housekeeper with exemplary cleaning skills from career spanning 19 years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms. Self-driven Housekeeping Room Attendant seeking to leverage 19 years of employment in the hospitality industry. Offering excellent team management and training skills. Knowledgeable with the safe usage of cleaning materials. Motivated and efficient Housekeeper specializing in different cleaning. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable.
Overview
19
19
years of professional experience
Work History
Housekeeping Attendant
Aramark
Arlington, VA
05.2005 - Current
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Completed daily checklists accurately documenting completion of tasks assigned.
- Assisted guests with requests related to housekeeping services.
- Disinfected surfaces using appropriate products and methods.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained cleanliness and order of assigned areas.
- Reported any maintenance issues or safety hazards to supervisor immediately.
- Stocked linen closets with fresh linens and removed soiled linens for laundering.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Organized supplies for use based on expected customer needs.
- Maintained an inventory of supplies such as soap, toilet paper, towels.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Informed supervisor when supplies were low.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
- Adhered strictly to health regulations regarding hygiene standards.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Checked all vacant rooms before assigning them to new guests.
- Provided excellent customer service by addressing complaints in a timely manner.
- Inspected guest rooms after cleaning to ensure all items were in proper working condition.
- Responded promptly to special requests from guests or management staff.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Ensured that all equipment was properly stored after each shift.
- Replenished guest supplies and amenities.
- Operated floor care machines such as vacuums, buffers and extractors in accordance with manufacturer's instructions.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with maintenance team on damages to repair.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Education
High School Diploma -
DAVID J GUZMAN
SAN SALVADOR EL SALVADOR02-1983
Skills
- Interior and Exterior Cleaning
- Window Cleaning
- Vacuuming and Sweeping
- Restroom Detailing
- Supply Inventory Management
- Polishing Surfaces
- Washing Windows
- Guest Relations
- Restocking Supplies
- Room Inspections
- Window Washing
- Upholstery Cleaning
- Customer Service-Focused
- Waste Disposal
- Storage Organization
Timeline
Housekeeping Attendant
Aramark
05.2005 - Current
High School Diploma -
DAVID J GUZMAN